Grace Tamanio Email & Phone Number

Tampa, Fl, Us

Memphis, Tn, Us

St Petersburg, Florida, Us

Arcadia, Wi, Us

Transform the sales process for North America's #1 Furniture Retailer by developing a mobile application with Salesforce Sales Cloud CRM and point-of-sale capabilities for in-store retail sales associates. - Act as Product Manager designing the minimum viable product (MVP), developing the roadmap, and defining KPIs including a projected 5% increase in close rate and 2% increase in average ticket sale.- Manage a $10.2MM project portfolio and identify cost savings, resulting in 5% under total budget.- Oversee all aspects of the project including business process redesign, infrastructure readiness, vendor management, device procurement, mobile device management, retail operations, training, and support.- Develop a nationwide roll-out strategy for 95 corporate-owned stores and 2,200 store associates.- Lead innovation in the digital landscape of furniture retail by conducting research, concept, design, and implementation of electronic receipts, online booking appointments, and mobile device management.

Arcadia, Wi, Us

Support the executive leadership team from strategy planning through tactical execution on key initiatives that impact the associate experience and the guest experience. Champion the internal culture building program to build a high-performing team of enabled, engaged, and energized associates.Key projects include:- Provide the vision, strategy, and execution of the company-wide associate engagement initiative that includes employee recognition and speaker series.- Developed case studies and analysis of key business processes including supply chain process improvement, retail store operations, and business development. Identified areas of improvement and cost savings opportunities.- Creation of the Brand Strategy book for Ashley sleep experience, Dream Destination- Creation of the Strategic Playbook- Led social responsibility initiatives including the Red Sofa Tour in partnership with the American Heart Association

Chicago, Il, Us

Works on the most exciting strategic initiatives at Sears Holdings to transform Shop Your Way member experiences through Integrated Retail implementations. Lead, plan, and execute projects by coordinating efforts across business units and functional areas.Interpret the objectives of clients and stakeholders to effectively scope, estimate and create project milestones. Manage and facilitate workflow of communications, detail confirmation and continual linkage between IT/Engineering, Creative, Product Managers, Store Operations, Construction, and Communications.Key projects include:- Nationwide roll-out of digital pricing signs on Home Appliance products in 195 Sears stores.- Implementation of integrated retail experiences such as interactive kiosks, digital signs, and endless aisles in Sears concept and test stores.- Drive customer engagement by creating fun experiences for apparel brand shops like Seventeen TV, Nicki Minaj and Adam Levine augmented reality and mobile app.

Chicago, Il, Us

o Built new processes to hire, train, and provide selling strategies for over 500 virtual personal shoppers and reported results to the key stakeholders.o Designed and implemented a reporting dashboard to track real-time activity, sales and performance of the personal shoppers.o Created a content editorial calendar and communication response strategy as the social media community engagement manager for SHC loyalty program, Shop Your Way Rewards.o Created reports to gauge the sentiment of customers on across social media channels and feedback surveys using text analytics technology.

Chicago, Il, Us

- Became the subject matter expert in waterfall and agile SDLC methodologies to identify and mitigate risks in pre- and post- implementation reviews for high-profile technology projects.- Led a project team of eight senior and staff auditors in the completion of annual Sarbanes-Oxley testing, including review of SDLC methodologies, security controls, and data privacy.- Maintained an issue reporting repository to ensure technology-related issues were documented, tracked, and resolved in a timely manner. Created ad-hoc reports and escalated issues to management as needed.

Chicago, Illinois, Us

• Led multiple Sarbanes-Oxley (SOX) section 404 projects for large, complex organizations to assess the design and operating effectiveness of IT general controls, which includes determining audit scope and objectives, developing audit plans, controls testing, and reporting.• Performed technology audits for major applications such as Lawson, PeopleSoft, Oracle Financials, and SAP. Infrastructure-related audit experience includes SQL Server, Oracle, IBM DB2, Windows, and UNIX.• Participated in various department initiatives such as designing a management reporting tool, assisting with the recruiting and training process, and participating in the firm-wide diversity initiative.

Chicago, Illinois, Us

• Delivered implementation solutions which included creating physical designs, documenting test cases, developing code, executing system and integration testing, and coordinating deployment activities.• Integrated data across multiple systems using webMethods 6.1 for Journal Entry, Procurement, and Billing.• Designed and created reports in Crystal Reports XI that captured workflow data and loan application history for financial institutions’ loan application process.

Chicago, Illinois, Us

Bloomington, Illinois, Us