Grace Tan Email & Phone Number

Kindersley, Saskatchewan, Canada

Assisted and accommodated guests for check-ins, check-outs, room assignments, and requests with warm and engaging service.Served as a sales agent by promoting and upselling hotel facilities to enhance guest’s stayMonitored room inventory to ensure availability for reservations and walk-ins and to assist room revenuePromoted hotel loyalty program and rewards to help retain customers and improve sales.Ran and checked daily reports, contingency lists, and credit card authorization reports to maintain accurate records of the daily transactions.Booked reservations online and over the phone citing hotel amenities and facilities to identify and satisfy guest needs

Kindersley, Saskatchewan, Canada

Greeted and Assisted all customers in a polite and friendly manner.Promoted company sponsor programs, i.e., credit card service, product protection, and charity initiatives.Maintained register security and integrity through diligent cash handling, adherence to relevant company policies, and awareness of surroundings.Produced and balanced the cash report at the end of each shiftSigned on an average of 2+ customers daily for the Walmart rewards program.Complied with the Company’s policies and procedures regarding loss prevention and health and safety

Kindersley, Saskatchewan, Canada

Assisted customer inquiries in person and over the phone for their subscription and weekly advertisements.Checked and responded to emails for customer orders, subscriptions, and ads to help and identify specific needs and concerns.Handled Accounts Receivable and Accounts Payable by entering bills and payment transactions in Sage 50 Accounting software to keep track of invoicesPrepared weekly invoices and monthly statements for all 5 branchesProcessed Daily Reconciliations Report, balancing daily cash sheets to prepare for bank depositCoordinated 5 company branches to assist weekly ads publication, subscription, and deliveries.Collected, Prepared, and filed annual and interim reports for all 5 branches including head office to ensure complete information for audit purposes.Helped in organizing newspaper deliveries to a specific area to meet accurate quantity and timeline

Philippines

Assisted customers and members in person and over the phone by determining their needs and presenting appropriate products and services.Handled 6 branches to ensure branch is always functioning in a professional and efficient mannerCoordinated each branch for a monthly delivery of products to ensure availability for the needs of all the members and customers.Checked, consolidated, and filed the branches' Daily Sales Report, Monthly Inventory Replenishment Report, Product Movement Report, and Product Expiration Report to monitor the sales and product movements.Detailed company's product and benefits to promote the products and recruit new members.Assisted in conducting product presentations, organizing major company events, meetings, and conferences both for the head office and branches.

Philippines

Visit and detail product features and benefits to doctors and pharmacists.Provide weekly activity reports and monitor competitor activitiesProspected potential customers per week through visiting, and handing samples.Attend annual product training and conduct sales presentations.Monitor and report monthly sales.Prepared and delivered presentations to propel awareness and sales.

Diploma Of Education, Business Administration

Calgary, Alberta Student

Diploma Of Education, Office Administration

Calgary, Alberta

Bachelor Of Science - Bs, Agricultural Engineering