Grace Thompson, Sphr/Shrm-Scp, Ldss, Ctc. Executive/Professional Development Coach Email & Phone Number

Apex, Nc, Us

Raleigh, Nc

Focusing on talent acquisition, retention, and development; succession planning; management and executive coaching; and employee relations.

Rtp, Nc

Source presenters and speakers who provide valuable and relevant content for TSHRM chapter meetings.

Research Triangle Park, Nc

Volunteer position on the TSHRM Board. Keep members up-to-date through website updates, monthly newsletters, and email blasts.

Raleigh-Durham, North Carolina Area

• Coach executives, mid-level managers, and business owners through strategic problem-solving and change management. • Coach individuals on how to improve relationships and achieve their goals through personal growth and development.• Coach corporate professionals on how to successfully navigate corporate relationships and increase the opportunities for promotion within their organization. • Provide HR Business Partner consulting services.

Raleigh-Durham, North Carolina Area

• Train and coach management staff at all levels throughout the organization on techniques to address performance issues through the performance improvement plan. Provide guidance through the discussion, documentation, and termination process to minimize litigious action. • Coach management and non-management staff on techniques for conflict resolution and improving manager/coworker relationships. • Partner with in-house Legal Counsel while investigating employee complaints of sexual and other harassment/discrimination, in response to legal actions and EEOC claims, and to prepare release agreements. • Partner with the Senior Management staff to identify top performers, key positions, and successors for Director- through Senior Vice President-level positions. Create and monitor development and succession plans. • Analyze exit interview data to determine turnover rates, root cause, and recruiting costs for key revenue generating departments. Work closely with the Call Center management staff to restructure workflows, which reduced turnover and recruiting expenses by 20%.• Oversee the learning and development function to ensure learning opportunities are aligned with the organization’s strategic goals. Manage a $525,000 training grant award. Conduct a staff needs analysis to identify and recommend prescriptive training courses that address career development needs, performance deficiencies, and team building. • Partner with a consultant to develop a seven-day management development program that empowers managers by providing tools and techniques to lead effectively. Program resulted in a reduction in the number of minor employee relations issues escalated to Human Resources.

Greater New York City Area

A PBS Broadcasting station.• Analyze the direct compensation program by interpreting labor market statistical data on wages and salaries relevant to the organization’s positions. Recommend and administer policies, procedures, and practices that provide for competitive and equitable wages and salaries for exempt and non-exempt staff. • Review and analyze over 350 jobs to condense them to 200 jobs. Interview and observe select individuals in order to create job descriptions for each position. Communicate and implement the redesigned Management Performance Appraisal forms.• Analyze the organization’s staffing process and administer the appropriate recruitment, selection, placement, and transfer of staff to effectively fill current and forecasted positions. Develop staffing procedures and process employment contracts for Senior Management. • Staff exempt and non-exempt positions using on-line recruiting and other non-agency sources, resulting in annual cost savings of over $300,000.

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