Grace Kim Email & Phone Number

Toronto, ON, CA

Project Axial BPO:- SAP blueprinting, product development, documentation, testing, integration, training, inter-discipline liaising and team building, department preparedness (OCM) for project cut over and go-liveManager:- managing distribution of workloads, meeting organization requirements, frequent interaction with Treasury and Finance, refining and.

Senior Underwriter:-recruited to establish high-ratio residential mortgage underwriting program at HTC for securitization purposes-residential mortgage underwriting, primarily high-ratio, due diligence of supporting documents-also helped in establishing portfolio insurance program and guidelines-involved with setting up protocols for securitization.

-introductory climbing lessons, ACMG CGI1 certified-intake of new clients-customer service-maintenance and administration, other duties as assigned =)

-underwriting residential mortgage applications presented through electronic broker delivery systems-conventional and high ratio underwriting, dealt with early mortgage insurance application direct delivery portal pilot programs; liaised with CMHC and GE Capital (now Genworth)-due diligence of supporting mortgage documentation

-back office loans administration, various credit facilities with exposure to commercial credit-non-negotiable securities due diligence and documentation

- Customer Service Representative, hired as front line teller then expanded responsibilities to include customer support of residential mortgages, loans, secured and unsecured lines of credit, personal accounts, RRSPs and other investment instruments, central teller balancing, foreign exchange, chargebacks and reconciliation