- Direct smooth, orderly, and organized operation of shop and office- Ensure all work orders for repairs are provided to customers and direct relevant work to technicians - Increased yearly sales by 23.32% by end of first year- Consulted during hiring process of employees - Responsible for listings and client relations of dealership car sales- Consult with customers regarding repair needed- Develop and manage third party vendor relationships- Source and order parts for repair; per approved work orders- Manage shop production schedule to meet pace and budget

• Directed daily store operations• Monitored and sourced inventory while maximizing efficiency and controlling costs• Supervised/hired staff while producing schedules

• Communicated with clients about their goals regarding their vessel to accurately achieve the top result• Detailed boats as assigned after clients’ use• Worked with a team when needed as well as completed individual assignments with no supervision

• Managed and designed official website and social media platforms • Provided excellent customer service by coordinating pick-up and drop-off for clients’ animals