20+ years or experience Enhancing Operations and Resolving Business Performance ChallengesHIGHLIGHTS OF QUALIFICATIONS:Proactive Business Executive with expertise at creating performance improvement strategies and systems that drive high potential organizations to maximize their success, author performance recovery, growth initiatives, and maximize operating ROI.Strong technical skills combined with extensive experience in leading business development initiative, evaluating financial opportunities, and managing customer expectations in order to maximize operations.Instrumental in creating and articulating strategic vision and developing internal and external partnerships and alliances.Excellent communicator, recognized for professionalism, positive “can do” attitude, commitment to excellence, and proven ability to motivate people to succeed while maintaining excitement and enthusiasm. Passionate for volunteering and working with community and charitable organizations. Organizational Leadership ~ Revenue Growth ~ Performance/Process Improvement ~ Strategic Business AlliancesBusiness Development ~ Strategic Planning ~ IT/Technical Background ~ Budget/Fiscal Acumen & Management Cultivating Relationships ~ Customer Service Management ~ Cause & Effect Problem Solving ~ Bilingual (Spanish)

Court Appointed Legal Guardian; Social Security Representative Payee; Medicaid & Medicare Representative State of Ohio

Accounting Development Support Specialist, Financial CompilationProvided computerized and seminar-based training in utilization of tax preparation software for over 2000 accountants and CPAs. Designed, tested and documented software. Trained programmers in creation of IRS-compatible code.Conducted training seminars for tax professionals in use of its software in filing Federal and state tax returns. Increased CPAs’ and accountants’ ability to maximize results for themselves and their clients. Worked with programmers to improve software performance.

Marketed, and implemented all computerized financial aspects of office.Interfaced with IRS, Workers' Compensation, and State of Ohio.Interpreted inquiries, orders and status reports on shipments to Holland.Interacted with customs brokers to process all technical aspects for World Trade Shows andcoordinated prospective customers to install manufacturing machinery.