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Grace Ramos Email & Phone Number
Deputy Manager
at
WNS
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Deputy Manager
Location
Cainta, Calabarzon, Philippines
Company size
Who is Grace Ramos? Overview
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Quick answer
Grace Ramos is listed as Deputy Manager at WNS, a company with 59246 employees, based in Cainta, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Grace Ramos.
Grace Ramos previously worked as Deputy Manager at Wns Global Network Services Limited. and Assistant Manager at Wns Global Services Sa.
Company email context
Email format at WNS
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WNS
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Profile bio
About Grace Ramos
With over fifteen years of experience in the customer service industry, I am a passionate and dedicated assistant manager at WNS Global Services SA, a leading global business process management company. I have a strong background in quality assurance, quality control, and process improvement, and I strive to deliver excellence and satisfaction to our clients and customers. I am also a community leader at UniX Gaming, a DAO that empowers gamers to have a voice on how they want the landscape of Play-And-Earn to be.In my current role, I oversee the quality department that handles four lines of business, ensuring that the account is adhering to the client protocols and procedures. I partner with the operations team in creating clear and attainable actions that will result in improving surveys and quality scores. I also participate in weekly, monthly, and quarterly business reviews with the client. In my previous role as a community leader at UniX Gaming, I focused on growing the Play-And-Earn space, and supported multiple projects in the ecosystem that are designed to bring value to all of our gaming partners and community. I have developed and honed my skills in customer service, teamwork, leadership, communication, and problem-solving throughout my career.
Current workplace
Grace Ramos's current company
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Wns
7 roles
Grace Ramos work experience
A career timeline built from the work history available for this profile.
Deputy Manager
Current
Jul 2024 - Present
Assistant Manager
Current
Wns Global Services Sa
Jul 2022 - Present
Community Leader
UniX Gaming is an ecosystem and a platform to onboard new GameFi projects into their own Metaverse. We are a DAO that empowers gamers to have a voice on how they want the landscape of Play-And-Earn to be.Focused on growing the Play-And-Earn space, we have multiple projects in the ecosystem that are designed to bring as much value to all of our gaming.
Jul 2021 - Jul 2022
Quality Assurance Quality Control Supervisor
Concentrix
-Responsible in overseeing the Quality Department that handles 4 LOBs. - Ensure that the account is adhering to the client protocols and procedures. - Partnering with the Operations in creating a clear and attainable actions that will result to improving surveys and quality scores.- Participate in Weekly, Monthly and Quarterly Business Review with the.
Jun 2014 - Jan 2022
Technical Support Specialist
-Responsible in providing exceptional customer services and technical assistance to the customer over the phone. - Assisting customer in troubleshooting cable issues and sending technician at home when needed,
Feb 2011 - Jun 2014
Team Leader
-Responsible in delivering exceptional services to customers over the phone. - Manage 15-20 Advisors, ensuring they are all equipped and knowledgeable in supporting the clients. - Conduct one to one coaching, create actions, attend meetings with the management and participate in Quartely Business Review.
Sep 2006 - Jan 2011
Team & coworkers
Colleagues at WNS
Other employees you can reach at wns.com. View company contacts for 59246 employees →
PG
Patricia G.
Colleague at WnsPasig, National Capital Region, Philippines, Philippines
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JM
John Mark Artiaga
Colleague at WnsPhilippines, Philippines
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PB
Priyanka Buke
Colleague at WnsPune, Maharashtra, India, India
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UA
Ushan Aravinda
Colleague at WnsGampaha, Western Province, Sri Lanka, Sri Lanka
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VB
Vinito Brown
Colleague at WnsCape Town, Western Cape, South Africa, South Africa
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NS
Neha Singh
Colleague at WnsPune, Maharashtra, India, India
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YI
Yahya Irfan
Colleague at WnsColombo, Western Province, Sri Lanka, Sri Lanka
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PD
Parin Dedhia
Colleague at WnsMumbai, Maharashtra, India, India
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SN
Sushil Nirmal
Colleague at WnsPune, Maharashtra, India, India
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AS
Aishwarya Soni
Colleague at WnsIndore, Madhya Pradesh, India, India
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Patricia G.
Colleague at WnsPasig, National Capital Region, Philippines, Philippines
View →
JM
John Mark Artiaga
Colleague at WnsPhilippines, Philippines
View →
PB
Priyanka Buke
Colleague at WnsPune, Maharashtra, India, India
View →
UA
Ushan Aravinda
Colleague at WnsGampaha, Western Province, Sri Lanka, Sri Lanka
View →
VB
Vinito Brown
Colleague at WnsCape Town, Western Cape, South Africa, South Africa
View →
NS
Neha Singh
Colleague at WnsPune, Maharashtra, India, India
View →
YI
Yahya Irfan
Colleague at WnsColombo, Western Province, Sri Lanka, Sri Lanka
View →
PD
Parin Dedhia
Colleague at WnsMumbai, Maharashtra, India, India
View →
SN
Sushil Nirmal
Colleague at WnsPune, Maharashtra, India, India
View →
AS
Aishwarya Soni
Colleague at WnsIndore, Madhya Pradesh, India, India
View →
FAQ
Frequently asked questions about Grace Ramos
Quick answers generated from the profile data available on this page.
What company does Grace Ramos work for?
Grace Ramos works for WNS.
What is Grace Ramos's role at WNS?
Grace Ramos is listed as Deputy Manager at WNS.
Where is Grace Ramos based?
Grace Ramos is based in Cainta, Calabarzon, Philippines while working with WNS.
What companies has Grace Ramos worked for?
Grace Ramos has worked for Wns, Wns Global Network Services Limited., Wns Global Services Sa, Unix Gaming, and Concentrix.
Who are Grace Ramos's colleagues at WNS?
Grace Ramos's colleagues at WNS include Patricia G., John Mark Artiaga, Priyanka Buke, Ushan Aravinda, and Vinito Brown.
How can I contact Grace Ramos?
You can use AeroLeads to view verified contact signals for Grace Ramos at WNS, including work email, phone, and LinkedIn data when available.
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