Support the tour representative in tasks such as check-in, line management/crowd control, merchandise packaging/distribution, and set up/break down to ensure all VIP packages are filled which includes private sound checks, exclusive merchandise bundles, lounge/backstage experiences, meet and greets, early/priority merch access, and more. Tours: Jack White- The Supply Chain Issues Tour 5SOS- Take My Hand Tour Post Malone- If Y'all Weren't Here I'd Be Crying Tour Fall Out Boy- So Much For (tour)Dust Tour 2023 & 2024Beyoncé- Renaissance World TourJason Aldean- Highway Desperado TourBig Time Rush- Can't Get Enough TourP!NK- Summer Carnival Tour & The Trustfall TourThomas Rhett- Home Team Tour 23Pitbull, Enrique, and Ricky Martin- The Trilogy Tour 2033 & 2024Pentatonix- The Most Wonderful Tour of the Year, Hallelujah TourEagles- Long Goodbye TourOlivia Rodrigo- GUTS TourNicki Minaj- Pink Friday 2 TourDisney Princess- The ConcertAJR- The Maybe Man TourMelanie Martinez- The Trilogy TourLuke Bryan- Mind of a Country Boy TourJustin Timberlake- The Forget Tomorrow TourAlanis Morisette- Triple Moon TourRed Hot Chili Peppers- 2024 TourNiall Horan- The ShowXSCAPE & SWV- The Queens of R&B TourNKOTB- Magic Summer TourTate McRae- Think Later World TourLindsey Stirling- Duality TourEarth Wind & Fire- Heart & Soul TourStone Temple Pilots- The Jubilee TourJelly Roll- Beautifully Broken TourCreed- Summer of 99' TourSabrina Carpenter- Short n’ Sweet TourDrive By Truckers- 2024 TourLuis Fonsi- 25 Años TourDisney Jr. Live- On TourBecky G- Casa Gomez TourCyndi Lauper- Girls Just Want to Have Fun Tour

- Serve on the VIP Host team in the Music Hall on night of show to maintain constant communication with staff and clients to ensure that guests receive highly personal service and the highest level of standards at all times- Explain the VIP seating program to potential clients in order to upgrade a guests’ experience

- Creates and coordinates programs for 175+ students that promote learning, leadership, inclusion, and community- Directs 50 students as a live-in advisor and university resource- Upheld university policy and consistently follows-up with residents; reports cases of residentialmisconduct, using extensive Title IX training

- Typed manifests, letters, announcements, created rooming assignments, and maintained files and notebooks- Port preparation and wrap-up procedures (internal to the field office)- Communicated field office business to the community, posted signs, and sent messages

- Utilized the Five Keys to ensure guest safety and enjoyment of the attraction and Toy Story Land- Coordinated complicated ride systems and practiced strong communication with fellow castmembers- Collaborated with cast members in loading and unloading guests both safely and efficiently- Engaged guests into the storytelling of Toy Story Land through the use of themed language and inclusion

- Lead efforts to build brand awareness at the University of Cincinnati- Presented study abroad trip information and encouraged students to travel abroad to organizations of 100+ people- Planned morning events in Cape Town for 60 students to help build a community and motivate them to participate in the extra adventure activities

- Accepts payment and makes correct change before giving tickets to the patron and balancescash and receipt drawer with manager at the end of each shift- Provides courteous and professional customer service, sells admission tickets from Ticketmaster'sticketing system, and answers questions concerning events, tickets, schedules, and givesinformation concerning coming attractions

- Maintained strong guest service and interpersonal skills when handling comments, concerns, and suggestions from over 17,000 guests daily - Ensured the safety of guests while operating the zoo's carousel and train attractions- Facilitated ticket purchases with guests and encouraged them to ticket upgrades as well as becoming members to promote loyalty, satisfaction, and sales numbers