Assign daily tasks and duties when working opening shifts.Handle customer complaints and regularly problem-solved successfully. Aid with food prep in mornings when short staffed.Communicate with other shift managers, drivers, insiders, and the GM efficiently to make shifts run smoothly. Handle cash and counted tills each opening shift. Skillfully multitask by working the cash register and phone while still making orders as well as working the oven and cutting station.Ensure the cleanliness of the establishment by regularly sweeping and wiping down all surfaces.Provide consistent, quality products to customers by following Papa Johns procedures properly and help direct coworkers to provide the same quality. Ensure all food items were dated correctly and anything expired was disposed of immediately.Aid with putting away and posting truck orders weekly, sometimes alone.

Trained several new employees and continued to guide them to meet the store’s standards until they were comfortably integrated.Provided friendly and enthusiastic service to customers.Performed active problem solving for customers before referring them to a manager if necessary. Quickly and efficiently adapted to new responsibilities, coworkers, and customer interactions within the store while cross-training.Demonstrated initiative and eagerness for growth through requesting cross-training as well as diligence by excelling during the training.