Gracielli Ely Email and Phone Number

Maintain positive relationship with clients addressing areas of concern andreporting deficiencies;Directly control of budgeted;Daily Inspections on the worksite to ensure the consistency of the services delivered according to the required Quality Assurance standards;Regularly staff training and safety meetings;Identify and resolve problems on site;Investigate incidents to determine the root cause and implement the corrective actions;Conduct monthly safety inspection;

Checking, through regular visits to hotels and other sites, that cleaning duties have been carried out to a high standard. Manage Hotels’ standards within scoop of work Supervise and coordinate non-routine & emergency cleaning and facilities repairs according to specified job orders Able to perform hiring, training and supervision of individual and subcontractors. Create work schedules and planning Manage residential… Show more Checking, through regular visits to hotels and other sites, that cleaning duties have been carried out to a high standard. Manage Hotels’ standards within scoop of work Supervise and coordinate non-routine & emergency cleaning and facilities repairs according to specified job orders Able to perform hiring, training and supervision of individual and subcontractors. Create work schedules and planning Manage residential buildings Motivating and encouraging staff to work efficiently and achieve a high standard of work. Monitor performance Show less

● Act as a brand ambassador for products and services● Provide excellent customer service● Act as a team member to achieve sales targets and goals● Maintain merchandising and visual standards● Support with cash handling and inventory duties including restock of products● Assist with corporate gifting

Inspect worksites daily to ensure the delivery of services are consistent and on the standards requested by the clients; Periodically review efficiencies of operations to improve and upgrade standards;Responsible for training of personnel; Maintain attendance records for all personnel; Regularly holding meetings with employees to review performance, attendance and health and safety issues.Identify and resolve problems on… Show more Inspect worksites daily to ensure the delivery of services are consistent and on the standards requested by the clients; Periodically review efficiencies of operations to improve and upgrade standards;Responsible for training of personnel; Maintain attendance records for all personnel; Regularly holding meetings with employees to review performance, attendance and health and safety issues.Identify and resolve problems on sites. Document all complaints and follows up to ensure the resolution. Show less

Facilitate negotiation and settlement between disputing parties by providing direction and encouragement, working collaboratively to find creative ways to reach a mutually satisfying solution, typically a compromise. Prepare court reports, social case histories, correspondence and other documents.

Coffee is one of my passions, so I chose a coffee shop to get in this amazing world and know a little more about it.Responsible for direct customer service, event coordinating, team daily schedule, budget control, financial and administrative activities.

Supported the team schedule, researched and analyzed audience and population behaviors, supported decisions making about the brand positioning, Technical media.

Created surveys and organized focus groups to evaluated customer satisfaction and new opportunities. Organized sales tours and visits, dealt directly with international customers and explained them about services.

Handled customer service, cashier, assisted with production in all stations when applicable, performed additional duties as assigned and stocked up the serving station.

Administered 12 Customers, developed media plans for them every month according to the market strategies.Analyzed feedback from 12 customers, negotiated four plans of media attention (purchase and distribution of the media traffic) every month, balanced the finances every week.