Grace Francis Email & Phone Number

London, Gb

We're an independent creative studio making wonderful things that stay with you.

Seattle, Wa, Us

Creative leaders should have their fingerprints on everything and signature on nothing, providing a space for diverse creatives to make, invent, explore and change things for the better. If this is you, give me a call.

Stockholm, Stockholm County, Se

At Doconomy we share a vision of enabling a sustainable lifestyle for everyone. We want to provide this by offering a banking service with a conscience, where your spending and your savings are measured by its impact on the planet, both negative and positive.

London, London, Gb

As businesses and brands explore the new frontiers of customer experience, and business leaders are called to evidence their brand purpose on the world stage, the practice of experience strategy becomes central to business success. As Chief Experience Officer, I am growing out Karmarama’s experience practice with new wins including Universal Music Group and IKEA as well as established clients at NatWest Bank and Dyson.

New York, Ny, Us

As the Chief Experience Officer of Droga5 London, my role is to create new opportunities for commercial and creative growth through brand experience. This includes defining and delivering on our experience offering as part of the Accenture Interactive acquisition, while retaining first-class creative reputation and award-winning output. I’m proud of winning our first experience-only client, Coca Cola and evolving brand experience, business design and corporate innovation for clients including Barclaycard and GoCompare.

London, Gb

Over three years I built out an experience strategy and design offering, productised services, process and tools culminating in adoption of practices across the Grey Group including a training programme in the US, EMEA and APAC markets.I introduced experience products and services for HSBC, GSK and P&G both securing incremental revenue and increasing organic growth. Won Grey’s first integrated pitch, for Marks & Spencer. Part of the executive leadership of GreyX, a fifty-person digital products and services venture, extending our offering to include corporate innovation and business design.Formed Grey Consulting, identifying the market opportunity and building out a business model for the new WPP entity.

London, London, Gb

My time at Isobar was driven by rapid and rewarding change, we were defining and delivering on a new market opportunity, culminating in the brand commerce value proposition and strategic acquisition and onboarding of platform provider, eCommera. As executive partner for UX and content, I ran two separate departments, productised service for both specialisms and grew blended departmental revenue as well as leading content and experience design offerings for Lego, Disney, IKEA, Adidas and Kellogg’s.

Switzerland, Ch

I joined the original dot com darling to evolve the core product suite and improve customer experience, explore business design opportunities and acquisitions in an attempt to differentiate lastminute.com from market competitors, Booking.com and Expedia.Built out a team to sit across product and marketing, provide solutions on content strategy, product feature development and introduce editorial content on site across Hotels, Flights, Lifestyle and Theatre offerings.

London, Gb

I was brought on to evolve the end-to-end experience for a financial trading and betting platform with a global reach of seventeen regions. Grew a team of creatives, content managers and editorial staff, developing ATL comms, front-end website experience and content alongside a insights platform that ultimately superseded the front-end site, creating tools and services to surface market trading sentiment and inform tradition decisions. Established IG as a credible source of expert news and opinion, producing live content on financial markets and positioning spokespeople into mainstream and financial news outlets.

Lisboa, Pt

Formed a design studio for the not-for-profit sector, with a focus on fundraising campaigns and political lobbying. Grew the studio to thirty people, serving clients including The Big Issue Foundation, The Children’s Society and The Methodist Church.