-Deliver constructive feedback to teachers through 50+ class observations, improving teaching quality-Provide administrative support to a team of 5 and managed a rotating staff of 20-25 teachers, ensuring smooth operations-Develop retention strategies that improved both student retention and teacher performance-Conduct training sessions for new teachers and organize meetings-workshops for current teaching staff.-Engage with students regarding 4B, 6B, and 7B presentations… Show more -Deliver constructive feedback to teachers through 50+ class observations, improving teaching quality-Provide administrative support to a team of 5 and managed a rotating staff of 20-25 teachers, ensuring smooth operations-Develop retention strategies that improved both student retention and teacher performance-Conduct training sessions for new teachers and organize meetings-workshops for current teaching staff.-Engage with students regarding 4B, 6B, and 7B presentations, attending when required..-Develop new materials and documents for English courses when the academy introduces new books or implements changes. Show less

-Drive sales through engagement of customers, suggestive selling, and sharing product knowledge-Provide outstanding customer service-Operate point of sales system and accurately maintain all cash at the till-Support the merchandising team by organizing the store and making it more attractive to customers

-Planned, created, and scheduled content for TikTok in accordance with a broader social media strategy-Assisted in maintaining the social media calendar, scheduling posts and managing daily interactions across Facebook, Instagram, TikTok and Pinterest-Collaborated with photographers and brides to curate professional content for brand storytelling-Tracked best-seller insights, optimized hashtags, and created Instagram highlights to improve content reach and engagement-Managed… Show more -Planned, created, and scheduled content for TikTok in accordance with a broader social media strategy-Assisted in maintaining the social media calendar, scheduling posts and managing daily interactions across Facebook, Instagram, TikTok and Pinterest-Collaborated with photographers and brides to curate professional content for brand storytelling-Tracked best-seller insights, optimized hashtags, and created Instagram highlights to improve content reach and engagement-Managed daily content scheduling and monitored interactions across multiple social media platforms-Logged insights for continuous improvement in social media strategy, focusing on engagement, reach, and lead generation Show less

-Researched and create new educational tools to offer more value and remain competitive-Regularly evaluated each language program to develop additional workshops and resources-Provided support to an administrative team of 5 direct reports and a rotating staff of 20-25 language teachers-Developed strategies to improve student retention and teacher job performance-Conducted interviews for new teachers, organize flight details & accomodations, and train teaching… Show more -Researched and create new educational tools to offer more value and remain competitive-Regularly evaluated each language program to develop additional workshops and resources-Provided support to an administrative team of 5 direct reports and a rotating staff of 20-25 language teachers-Developed strategies to improve student retention and teacher job performance-Conducted interviews for new teachers, organize flight details & accomodations, and train teaching methodology.-Organized social activities, meetings or teambuilding activities when necessary-Scheduling: organized and assigned new class to the teachers-Provided feedback to the teachers and observe classes Show less

-Generated a marketing calendar with a variety of organic and paid campaigns-Responded to over 100 customer inquiries per week via social media, generating substantial increase in sales-Planned and executed successful educational and cultural events, integrating digital marketing strategies for maximum visibility and participation-Developed and implemented digital marketing campaigns that resulted in significant growth in leads, conversations, and overall engagement-Collaborated… Show more -Generated a marketing calendar with a variety of organic and paid campaigns-Responded to over 100 customer inquiries per week via social media, generating substantial increase in sales-Planned and executed successful educational and cultural events, integrating digital marketing strategies for maximum visibility and participation-Developed and implemented digital marketing campaigns that resulted in significant growth in leads, conversations, and overall engagement-Collaborated with a Marketing Agency to oversee the launch of a new website, providing input on design and user experience optimization Show less

-Managed customer enquiries with the objective of selling and satisfying the client-Organized meetings and materials for academy directors, teachers, and students.