Grace Halstead Email & Phone Number

Mayfair

Mayfair

London Area, United Kingdom

At L’Oreal I was working as the PA to one Sales Director and two commercial directors for the consumer products division. • Extensive diary management for 3 directors • Booking travel for my directors• Submitting all of my director’s expenses• Collating and Distributing meeting agenda’s for weekly commercial and marketing meetings. • Meeting room bookings• Planning team nights out throughout the year for both CPD teams, finding the venue, planning the events and presentations for the night, managing spend on the night. • Assisting with my Director’s personal tasks • Delivery of internal and customer facing events – Strategy meetings, Trade meetings, Top to top and team away days. • Supporting the wider sales teams in the lead up to meetings, with travel arrangements and general administrative support.

At BHS I am PA to the Director of Womenswear and also assist with looking after 4 divisional buying and merchandising managers and Head of Design. BHS is a fast paced environment has required me to develop my organisational and prioritising skills while working here. My responsibilities at BHS include:• Extensive diary management• Fully responsible for all travel within Womenswear – domestic and International planning all aspects of the trips and visas. I’m also responsible for the travel budget making sure all trips fall under the Arcadia policy and forecasting travel expenditure for each year.• Liaising with the Executive office to arrange weekly meetings with Sir Phillip Green and clearing/ rearranging the director’s diary when Sir Phillip needs to see her at last minute.• Submitting my Director’s and Managers’ expenses and approving the womenswear teams’ expenses.• Monitoring emails, responding where necessary on behalf of my Director and flagging urgent issues.• Screening my Director’s calls and fielding calls from stores to the B&M teams.• Ensuring all of the management team are fully prepared for all meetings, making sure they have all the documents and information needed.• Meeting room bookings• Collating Holiday and absence within the Womenswear teams.• Scheduling all sign-off meetings with the B&M and Design teams, managing all expectations within the teams and moving around sign-offs depending on priorities.• Assisting with my Director’s personal tasks

London, United Kingdom

At Selfridges I was a Team Assistant to the five Directors of Buying. During my career there I was promoted to PA to the Head of Merchandising. As a PA and team assistant my job varied from diary management and travel to answering calls, emails and taking care of their business needs. My role there gave me more experience looking after and liaising with high profile individuals.Working at Selfridges was very demanding. My day to day activities could include any of the following:• Extensive diary management – being responsible for the Directors’ entire calendar, meetings, dinners, lunches, invites and travel etc. • Organising Board meetings, preparing presentations and agendas.• Organising monthly manager and quarterly Heads of Buying meetings• Arranging extensive domestic World-wide travel• Arranging Fashion Week agendas, meetings with brands, buying appointments, show ticket requests and travel• Liaising with suppliers, employees and other managers over the phone• Responding to calls for the Directors when they are out of the office• Arranging meeting rooms and conference calls where needed• Liaising with the CEO and Directors’ PAs for various internal and external meetings and itineraries• Monitoring all the Directors’ inboxes and flagging important emails where appropriate• Completing monthly expenses• Minute taking in monthly departmental meetings and setting agendas

As Assistant to the Ecommerce and Marketing team, I looked after their travel arrangements, expenses, scheduling meetings and interviews with clients and candidates. I also assisted with business’ development and advertising portfolio in addition to my duties to the buying and merchandising teams.While working at Success Appointments I was made responsible for launching the company’s social media activities; setting up their Facebook, Twitter, LinkedIn and YouTube account and reaching out to potential candidates and clients. I set up the accounts in March 2011, all of which have gone on to be key recruitment tools for the business.I also helped to rebrand the company and look at new ways to advertise their services. Leading discussion on print, job boards, social media and media traditional campaigns (such as posters on the underground). I co-ordinated this process from inception right through delivery.

At Success Appointments I was a Team Assistant for the Buying and Merchandising teams working for 6 consultants.My key responsibilities included: CV searching, publishing adverts, organising interviews, liaising with clients, organising client meetings, covering consultant holidays, composing weekly newsletters, managing team logistics, expenses and general administration duties.

I worked for corporate service in Harrods as an account assistant. My role was varied from sourcing gifts for clients to creating proposals, fulfilling high value orders and following up logistics with the despatch team.In working across many different departments within Harrods, I was able to learn a great deal about the luxury retail industry particularly when liaising with clients, completing research and other admin. I trained to use a variety of retail computer systems such as SAP, Intelligent shipper, the Call Centre Application (CCA) and the ACT! Database. I also acted as a group office PA; assisting my wider team with account reconciliation, our corporate ledger, invoicing clients, customer service and co-ordinating meetings & diaries.In this role, I also managed departmental events including our annual Corporate Service, Hamper and Golden Keys events. I designed the events’ layout, chose the products on display, organised the invites and fulfilled the gift bags.

A Levels, Economics

Education record