Gracie Smidt Email & Phone Number

Des Moines, Iowa, United States

Des Moines, Iowa, United States

Bloomington, Indiana, United States

Consistently deliver outstanding customer service to each guest, ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, both in person throughout their stay and in telephone communications.•Greet and register guests to complete check-ins and provide room assignments•Provide quality customer service while fulfilling guest needs and accommodating special requests when possible•Promote repeat business by offering to take future reservations•Assist in other areas such as housekeeping and breakfast services

Bloomington, Indiana, United States

Drove part-time as a delivery driver.•Answered phone calls and took customer orders•Delivered orders to customers in the Bloomington area•Assisted with customers at carryout when not on delivery

West Des Moines, Iowa, United States

Provided prompt, efficient, and friendly customer service to Hy-Vee customers.•Satisfied customer complaints and resolved problems in person and over the phone•Fulfilled money orders and requests through Western Union systems•Practiced flexibility in working in various departments

West Des Moines, Iowa, United States

West Des Moines, Iowa, United States

Greeted guests, escorted them to their table, presented and answered questions about menu items, and made recommendations upon request.•Planned out the seating chart and organized reservations•Served as the first and last impression to diners on their way in/out of the restaurant•Communicated directly with supervisors and coworkers to address any issues

Liberal Studies, Social & Historical Studies

Education record