Graciele Santos

Graciele Santos Email and Phone Number

Chief of Operations Officer and Partner @ Swell It Solutions
State of São Paulo, Brazil
Graciele Santos's Location
São Paulo, São Paulo, Brazil, Brazil
Graciele Santos's Contact Details

Graciele Santos personal email

About Graciele Santos

As Chief Operating Officer and Partner at Swell It Solutions, I lead strategic initiatives that drive digital transformation and operational excellence across multiple industries. With deep knowledge in IT consultancy and a focus on our innovative Wave Studio solutions – Discovery, Tech, Business & Process, Talent and Payments – we help companies achieve sustained growth and agility.At Wave Discovery, we map objectives, KPIs and personas to create targeted and effective solutions through Exploration, Abstraction and Balance. At Wave Tech we accelerate software lifecycle innovation through development teams, software factories and specialized professionals. At Wave Business and Process, we optimize operational efficiency through DevSecOps, QA and Agile Transformation, ensuring continuous business improvement.Our Wave Talent model provides personalized recruitment strategies, ensuring the best talent match through the increase and internalization of professionals. With Wave Payments we offer solutions for companies looking to stand out in the payments ecosystem.I'm passionate about leveraging what technology and strategy provide to solve complex business challenges and improve organizational performance. Let's connect if you want to transform your organization and build future-ready businesses.

Graciele Santos's Current Company Details
Swell It Solutions

Swell It Solutions

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Chief of Operations Officer and Partner
State of São Paulo, Brazil
Graciele Santos Work Experience Details
  • Swell It Solutions
    Chief Of Operations Officer And Partner
    Swell It Solutions
    State Of São Paulo, Brazil
  • Swell It Solutions
    Chief Of Operations Officer & Partner
    Swell It Solutions Jan 2024 - Present
    With over 20 years of experience, Swell It Solutions is a diverse talent community focused on custom solutions and technology innovation. In Our History we participate in the success of startups to large companies, always adapting the latest technological trends to meet the specific needs of our customers. Our main commitment is to strengthen lasting partnerships, contributing to the results and evolution of our clients, partners and people. We're ready to ride the waves together!
  • Swell It Solutions
    Chief Of Operations And Business Strategy
    Swell It Solutions Jan 2023 - Feb 2024
  • Zup Innovation
    Customer Success Leader
    Zup Innovation Sep 2022 - Dec 2022
    São Paulo, Brasil
    Desenvolver e implementar a frente de Customer Success e estratégia de relacionamento com o Cliente com foco em Produto B2B.Acompanhamento da evolução do Roadmap do Produto com os líderes de cada equipe.
  • Hiflex Group
    Business Owner
    Hiflex Group Mar 2020 - Jul 2022
    Context:- Company that follows Management Processes and Agility Training- Size Status via Annual Revenue, in 2018/2019, classified as Small Business- Growth in annual revenue, from 2020 to 2022, classifying as Medium-sized Company IIBusiness Owner directly responsible within the Organizational Board:- Defining OKRs, structuring the Integrated and Systemic Roadmap for business units, planning Action Plans, monitoring Financial results, KPIs and PDIs.- Conducting analysis, Talent development and Organizational Culture together with Human Resources.- B2B relationship management.- Team Management.- Identification of Business Risks and Opportunities.Main achievements:- Training and Mentoring business unit: Directly responsible for structuring an action roadmap, conducting and executing adaptation plans and reporting results in response to Covid-19, enabling marketing on digital platforms.- Business Unit Specialized Consulting in Agility Processes: Directly responsible for the Organizational understanding of the Client, mapping of opportunities and management of allocated professionals. Representing 70% of annual revenue.Member of the Trainers, Coaching and Mentoring Team inside and outside the organization.
  • Hiflex
    Trainer, Lean Agile Coach E Mentoring
    Hiflex Oct 2018 - Jul 2022
    São Paulo E Região
  • Hiflex Group
    Agile Specialist & Leader
    Hiflex Group Mar 2020 - Jul 2021
    São Paulo E Região
    Agility Specialist directly responsible for working with B2B clients:- Mapping and Transformation Strategy with B2B Customers.- Guidance in defining OKRs, KPIs and defining appropriate methods/frameworks.- Guidance, development and implementation of the personalized model according to the defined objective.- Change management, training, monitoring and continuous improvement of teams.- Guidance for integration between areas and alignment with the business/stakeholders.
  • Everis
    Agile Coach
    Everis Aug 2017 - Oct 2018
    São Paulo, São Paulo
    Expertise in Agile transformation, supporting various teams/squads to improve their agile management skills (changing to an agile mindset) with the Scrum and Kanban framework.Support teams in structuring the Backlog and organizing agile communities/chapter/guilds, bringing relevant issues to the groups.Encourage team efficiency and effectiveness.
  • Everis
    Team Leader
    Everis Jun 2014 - Jul 2017
    Uberlândia, Minas Gerais
  • Everis
    Developer
    Everis Jul 2012 - May 2014
    Uberlândia, Minas Gerais
  • Colégio Nacional
    It Infrastructure Analyst
    Colégio Nacional Jun 2008 - Aug 2010
    Uberlândia, Minas Gerais

Graciele Santos Skills

Scrum Sql Itil Uml Sistemas Operacionais Microsoft Project Pl/sql Microsoft Excel Cobol Mainframe Ibm

Graciele Santos Education Details

  • Unitri
    Unitri
    Sistemas De Informacão

Frequently Asked Questions about Graciele Santos

What company does Graciele Santos work for?

Graciele Santos works for Swell It Solutions

What is Graciele Santos's role at the current company?

Graciele Santos's current role is Chief of Operations Officer and Partner.

What is Graciele Santos's email address?

Graciele Santos's email address is ss****@****ail.com

What schools did Graciele Santos attend?

Graciele Santos attended Unitri.

What skills is Graciele Santos known for?

Graciele Santos has skills like Scrum, Sql, Itil, Uml, Sistemas Operacionais, Microsoft Project, Pl/sql, Microsoft Excel, Cobol, Mainframe Ibm.

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