Grady Moore Email and Phone Number

In this role, I am monitoring NetSuite ERP, understanding system configurations, documenting standard operating protocols, data, user training, and troubleshooting, and formulating ad-hoc analytical reporting for finance, sales, and development teams to confirm uniformity and efficiency via repeatable metrics around sales, cash flow, and inventory. I am recruiting purchasing manager to lead high-performing team and ensure smooth operations and supervising activities of three-person team and carry out planning production run ordering, enabling monthly financial forecasting, automatized replenishment, and reconditioning pricing, item initiation and item maintenance. I am creating middleware process to maintain item creation from Centric (new Development platform for item creation) to NetSuite.Key accomplishments:• Maximized average mixed margin by 15% through pricing matrix and operational pricing processes and management of carryover and new seasonal products.• Fashioned cash flow planning template by deploying customer payment terms and inbound shipping dates to gain better visibility to immediate cash flow needs.• Collaborated with legal team to implement Company's Minimum Advertised Price (MAP) policy, determine compliance, and secure brand integrity on 10K+ SKUs.• Systematized custom sales dashboards for e-commerce and development teams, enhancing team productivity and e-commerce sales performance by $2MM over previous year.• Increased revenue from previous year by 52% by creating company's procurement calendar and orchestrating cross-functional meetings related to order windows.• Planned and monitored sales budget and sales dashboard with monthly review process, leading to greater visibility and decision-making and maximizing sales by $29MM over previous year.• Optimized customer satisfaction and customer churn rate by 30% by coordinating with sale team to design customer dashboards for sell-through reporting and targeted sales strategies.

Here, I created innovative solutions to scale up sales ordering and order forms with import tabs to decrease time required from days to minutes. I recruited and upskilled supply chain analyst, promoted professional growth, and confirmed seamless operation of supply chain activities and strengthened professional relationships with clients, vendors, suppliers, employees, and stakeholders.Key accomplishments:• Introduced NetSuite import templates to establish purchase orders and enabled circulation of 800+ orders at any time.• Reduced 3PL carrying costs by 35% via initial orders and inventory replenishment strategies for 3PLs in Asia and Europe.• Developed demand planning and replenishment tools for Amazon, achieving 50% reduction in carrying costs via efficient product replenishment.• Achieved 98% accuracy and efficiency throughout supply chain by assessing company's purchasing ordering, pricing, item inception, and item maintenance processes.• Decreased invoicing errors by 100% and refined cost control by executing new processes, such as partnerships with vendors to validate costing before invoicing and streamlining invoicing process.

In this role, I led item conception, pricing, and carried out item maintenance of consumer-packaged goods in NetSuite, such as Oracle cloud-based ERP platform. I created tools and processes to collaborate with cross-functional teams in Moto and Bike industries for seasonal production of goods and managed full order form building, pricing, and reporting and served as NetSuite Administrator and performed system configurations, user training, and troubleshooting to optimize platform utilization and streamline processes. I prepared all of NetSuite reporting for CEO, CFO, and sales teams.Key accomplishments:• Automated forecasting methods and fulfillment of drop ship orders, leading to 50% improvement in purchase order timing.• Managed supply chain portfolio of 15+ vendors and formulated weekly dashboard to add visibility to purchase order delivery timing for cross-functional partners.• Formulated pricing matrix to supervise company's pricing, planning 15 price levels to flex down from MSRP and up from cost depending on 260+ class accounts items.• Attained 50% improvement in efficiency through transformation of sales orders into drop ship (direct-to-consumer) orders and programming inventory forecasting with production-run order windows.

Here, I transformed upload process for promotional and discount price changes to optimize manual errors and efficiency and created pivot table excel jet tool to assess and gather valuable information, facilitated data-driven decision-making, and uncovered areas for improvement. I developed streamlined process to identify additional variants during obsolescence exercises to enhance inventory management and minimize excess stock.Key accomplishments:• Reduced excess stock by 5% to previous year via process to source additional variants during obsolescence exercises.• Developed excel-based dashboards to integrate 20+ reports, such as delivering comprehensive insights into point-of-sale data for demo marketing and retail merchandising programs.• Prepared departmental financial budget plans and inventory open-to-buy for 25+ retail stores in cultural attraction industry and coordinated centralized planning and 20+ buyers.

In this role, I streamlined sales reports using Power BI, and Oracle Siebel CRM and executed SWOT analysis and responded to headquarters sales calls to build and maintain trusted relationships with clients. I maintained standardized inventory and promotional reporting tools for vendors and oversaw reporting processes to manage transparency to key metrics for clients.Key accomplishments:• Steered sales initiatives for five vendors in Pet Specialty Retail and maintained $55MM in annual retail revenue.• Achieved 30% increase in revenue growth by coordinating industry events, trade shows, and open houses.• Exceeded business revenue goals by 15% through execution of customized reporting tools and excel-based dashboards to translate point-of-sale data for demo marketing and retail merchandising programs.

Here, I maintained inventory receipts and defined inventory turn goals through open to buy planning tool and collaboration with inbound and outbound inventory partners. I monitored sales, promotions, secondary locations and clearance to share weekly merchant planning newsletter with cross-functional team members. I implemented consumer intelligence tools, including Nielsen and IRl to examine data and establish actionable insights for c-suite partners.Key accomplishments:• Crafted yearly and monthly omni channel financial plans, item level assortments, and $350MM open to buy for hard goods categories.• Launched centralized markdown planning tool and enhanced markdown accuracy and yielded margin of 750 basis points to overall hard goods categories.• Monitored and negotiated $1M savings with vendors by assessing retail price points, item costs, and shipping efficiencies, resulting in 10% overall cost reduction of hard goods categories.

In this position, I guided the flow of Consumable Goods from 10 distribution centers to 1400+ stores, $370MM in annual retail sales of Cat Food, Cat Treats, and Litter categories• Executed entry and exit strategies for new and discontinued items, optimizing product assortment and achieving a 98% in stock goal for all departments and a 33% reduction in DC inventory or consumables• Formulated a buy plan and allocation strategy for animal treats seasonal sales spikes resulting in an 80% gain in market share in the months directly after the holiday season• Founded the blueprint for replenishing gravity fixtures, improving product visibility and accessibility in stores while decreasing footprint by 35%• Operated tools such as Polaris PSA platform (SQL syntax) and Excel to analyze data and make data-driven decisions, improving efficiency and accuracy in reporting and analysis by 50%Additional Experience:Retail Store Manager, Petco, San Diego, CABusiness Development, OmegaTurf, San Diego, CAProfessional Hockey Player, Professional Hockey Players’ Association