• Install, configure and maintain computers and peripherals for teachers, staff and students.• Develop new training tools and opportunities for teachers and students to more effectively and efficiently integrate technology into the classroom.• Provide assistance to staff, teachers and students on operations and use of technology. • Assist teachers in integrating technology into classroom curriculum. • Provide refresher training for teachers, staff and students during school year.• Manage school email accounts and support staff and students as needed. • Provide support for software applications including: Microsoft Office, iWork, iLife, Email, I-Cue, Gradebook, ActiveBoard software, Google Apps and building specific software. • Provide support for teaching tools such as projectors, interactive white boards, iPads, iPods, digital cameras and other electronic mobile devices. • Oversee maintenance of school web site and support teachers in the use of teacher web pages. • Support students and staff for state testing by preparing computer labs and computer carts for each testing session, and ensuring hardware and software work properly.• Assist with the development and support the implementation of district-wide strategic technology plans.

• Managed the development and maintenance of a new online learning platform and adjoining website portal.• Developed training for instructors to master the use of a new, customized online learning platform.• Provided all training for staff, instructors and students in the use of the online learning system. Training was conducted for individuals and groups on-site and via webinars.• Provided primary help desk support for users with questions, requests, or troubleshooting problems relating to computer software, desktop operating systems, hardware and related peripherals. Students were supported by email, phone and virtual desktop technology.• Consistently scored over 90% in training and technical support satisfaction surveys.• Managed and supported organization’s databases and CRM system. • Procured, installed and provided ongoing maintenance and support of organization’s technology and audio/visual systems, as well as individual staff computers and peripherals.• Produced and filmed video content for promotional and educational video resource content.

• Responsible for developing and delivering user training for instructors and students for a customized online learning management system. Training was conducted for individuals and groups on-site and via web-conferencing.• Provided ongoing technical maintenance of the learning management system and client support for instructors.• Provided primary help desk support for students with questions, requests, or troubleshooting problems relating to computer software, desktop operating systems, hardware and related peripherals. Students were supported by email, phone and virtual desktop technology.• Regularly received high customer satisfaction ratings and remarks.• Maintained organization and program websites.• Developed and delivered product demonstrations at trade shows and conferences.

Assisted principal photographer with portrait and event photography.Developed and edited film for publication.Maintained studio and photographic equipment.