Grady (Garry) Beck Email & Phone Number

Chertsey, Surrey, Gb

• Instrumental in the huge turnaround of a very exclusive operation in Maryland• Property had been not profitable since 2017. Losses exceeded $1.5 million• Reworked the operation’s entire business model in all aspects – Real Estate, Facilities, Dining, Operations and Marketing• Recognized by the Board of Directors. They stated the turnaround and my leadership nothing short of spectacular. $670,990 earnings turnaround in the first full year (2022).• New model and additional cost savings continue to produce outstanding results• Many years of deferred maintenance being strongly addressed

Glen Burnie, Md, Us

I oversee a new multimillion-dollar market, including four stores and 100+ employees. I spearheaded the turnaround and development of the Wisconsin market and developer leadership teams to build sales and deliver top results. I have adapted to the COVID 19 global pandemic by focusing attention to take out, delivery, curbside pickup and B2B catering. Key Accomplishments: • Opened new locations: Brookfield (2018), Kenosha (2019), Madison (2020) and West Allis (2020)• Increased YOY sales in Brookfield and Kenosha amidst the COVID19 global pandemic

Columbia, Maryland, Us

I was responsible for 40 restaurants in the Maryland, Pennsylvania, West Virginia and Virginia markets. I ran a $100M territory and managed a team of 1,200+ employees, including four director of operations and 44 managers. I built incremental sales through local brand marketing and community involvement. I also implemented curbside pickup and third-party delivery options to help generate revenue.Key Accomplishments: • Increased sales by up to 25% in less than two years• Exceeded COGS and labor target goals• Decreased turnover to under 30% for management • Transitioned the franchisee from “F” rating to “A” rating in just one quarter• Increased guest satisfaction ratings by 50% in the first quarter then maintained or improved each quarter

Mountainside, New Jersey, Us

I oversaw 50 locations totaling $90M in sales in New Jersey, Philadelphia, Delaware, Virginia, Maryland, Ohio, Illinois, Michigan, Wisconsin and Minnesota. I successfully opened three new locations and streamlined business flow through restaurants. I directly managed four area directors and one regional director and indirectly managed a staff of 1,500 teammates and encouraged teams to be heavily active within their local communities.Key Accomplishments: • Successfully ran the large market of downtown Chicago, totaling 10 stores and $25M in sales• Increased Chicago sales by 20% after implementing pay last strategy instead of pay first • Grew regional sales by 20%+ through implementation of online ordering, catering, delivery, third-party delivery, new POS system and upgraded menu items and menu boards

Northborough, Ma, Us

I started as area director in 2007 and promoted to RVP in 2012. I was accountable for 54 locations and 1,900+ employees in New York, New Jersey, Philadelphia, Delaware, Virginia and Washington D.C. I oversaw a $151M region and delivered an incremental sales increase of 10-20% each year through improved operations, aggressive local brand marketing and community involvement.Key Accomplishments: • Improved customer satisfaction ratings by 25% YOY• spearheaded the marketing council that determined the company’s marketing direction• Maintained top guest measure scores in the company and industry comparable• Eight of nine locations secured a spot in the top ten out of 93 for four years (2009-2012)