Grady Kerr Email & Phone Number

Gilbert, Arizona, United States

Mesa, Arizona, United States

• Architected and launched a comprehensive learning experience platform using Memberium and LearnDash, fostering a vibrant community of 1,540 members.
• Designed and delivered 45 interactive online courses, generating $112,000 in membership revenue.
• Implemented automated Keap campaigns targeting specific learner segments, achieving a 55% email open rate and $204,000 in upsells within the first year.
• Leveraged Spiffy to migrate e-commerce and streamline purchase processes, driving $130,000 in upsell revenue over 17 months.Proactively identified and implemented new learning technologies and automation tools to.

Chandler, Arizona, United States

• Ignited a 69% year-over-year surge in on-demand learners on Keap Academy by orchestrating targeted promotions across email, social media, in-app messages, and login screens.
• Spearheaded the creation and launch of Keap's first in-person training in five years, "Automation Lab," for 60 customers, generating $38,000 in revenue and securing a stellar Net Promoter Score of 81.
• Recognized as the go-to experts on marketing automation, my Academy team provided valuable consulting to Marketing, Product, and the Executive Teams, driving company success through optimization and best practices.
• Transformed employee training by condensing 80 hours of live, in-person training to on-demand, empowering employees with subject matter expertise and reducing facilitator time by 80%.
• Masterminded 11 virtual events for nearly 3,000 Keap customers, playing a pivotal role in customer retention and churn reduction.
• Crafted top-performing courses on Keap Academy, including the ever-popular "Day One with Keap," consistently ranked among the top 5 monthly performers.Championed scalability by fostering collaboration and bringing in.

Chandler, Arizona, United States

• Design curriculum for live and online training formats
• Facilitate in-person and virtual training courses for Keap employees
• Audit curriculum to ensure it is meeting the needs of stakeholders

Chandler, AZ

• Present customer webinars that are engaging and keep attendees coming back for more
• Design and market customer education experiences for both beginner and advanced software users
• One on one training with small business owners that drive results

Chandler, AZ

• Lead inquirer that deciphers pain points Keap can solve
• Subject matter expert on systems and processes
• Collaborator with other departments for effective email campaigns and lead targeting strategies

Fountain Valley, CA

• Featured in Fountain Valley Living in March of 2010
• Serve in the community as an ambassador with the Huntington Beach Chamber and as a member of the Fountain Valley Kiwanis
• Increased production year over year with community outreach and team building

Tustin, CA

• Retail Sales Consultant
• 100% completely satisfied on the Customer Feedback Tool
• Consistently broke store sales records
• Consulted with Management Team to share best practices and creative problem solvingRetail Sales Manager
• Recognized over 13 times for quality metrics in the L.A. South District
• Broke single month sales record by 20% in March of 2007

Costa Mesa, CA

• Significantly reduced customer complaints by 60% about Front Desk by positive coaching and training
• Conducted training sessions for new staff
• Administered all accounting for Restaurant including weekly P&L

Marriage And Family Therapy/Counseling With Professional Emphasis

Education record

Education record