Grady Pace Email & Phone Number

Plano, Tx, Us

New York, Ny, Us

Redmond, Washington, Us

Redmond, Washington, Us

Redmond, Washington, Us

Redmond, Washington, Us

Southfield, Mi, Us

Dallas, Texas, Us

Ntegrated Solutions is a premier provider of voice, data, and cloud solutions. We are 100% committed to offering the best customer service in the industry. At Ntegrated we provide customized solutions utilizing IT to solve your business needs.

Responsible for all aspects of an entrepreneurial venture in high performance personal off-road lighting. Including but not limited to design, manufacture, assembly, prototyping, and ongoing R&D.Grow from concept to global manufacturing, distribution, and retail company with focus on product innovation and customer service.Create and manage all vendor and contractor relationships, including international and domestic suppliersImplement and grow a global distributor network using a direct to retailer modelCreate and execute marketing plans leveraging traditional and social media as well as onsite events with focus on product promotion, brand recognition, and growth.Leverage additive manufacturing and JIT techniques to maintain a USA based manufacturing process

Eagan, Minnesota, Us

• Responsible for pre-sales technical and business engagements for the entire Microsoft solution set including but not limited to Office 365, Azure, System Center, Exchange, Lync, Windows Server, and SQL product lines• Create Scopes of Work, Service Briefs, and Project Plans for qualified customer opportunities that included partner products from Microsoft, Citrix, Polycom, EMC, Bit Titan, and others to provide a needs based comprehensive solutions utilizing ITIL practices for successful project delivery.• Educate customers in emerging trends within Microsoft offerings and migration strategies to public, private or Hybrid cloud including SaaS, PaaS, and IaaS solutions.• Developed and implemented marketing plan for Microsoft practice growth• Leverage partner relationships to drive new business and opportunity• Create budget for all marketing activities utilizing both internal and external funding sources• Track and report on growth of practice on a weekly basis to management with month over month growth results• Mentor, direct, and train sales and engineering staff on AOS processes as well as messaging alignment for maximum business development • Continually drive new business to achieve sales targets and goals.• Developed new employee onboarding and training process, including corporate knowledgebase and vendor access portal• Identify additional opportunity and client needs based on consultative sales methodology

New York, Ny, Us

• Promoted to manager of Engineering in 2006• Named employee of the year in 2003• Maintained relationships with numerous repeat clients including Amlaw top 50 law firms• Oversight of lower level engineers including time management and technical training• EAS Email archiving solution implementation and project management for multiple global corporations• Responsible for several Exchange multi-domain, multi-site design and implementation projects including fault tolerance, clustering, and disaster recovery• Active Directory design for large distributed enterprise environments including Group Policy creation and deployment• N-able managed monitoring implementation and administration• Autonomy Interwoven Matter Centric planning and implementation• Exchange 5.5 to 2000 and 2003 upgrades• Exchange 2007, 2010 design and troubleshooting• Windows server hardening• Windows 2000, 2003, and 2008 domain design and upgrades• Information Retention and Data Management consulting relating to electronic and paper documents in the legal environment• DR/BCP planning scenario technical overviews including specific methods to accomplish• Financial trading and back end systems including Bloomberg, EzeCastle, Reuters, and Thompson Financial

Us

• Achieved increased productivity within department• Decreased turnaround time and improved efficiency of the help desk• Oversaw and maintained a support network of 500+ users and three remote sites• Supervised, trained and mentored all help desk employees• Managed and reviewed tasks and performance of employees under my direct supervision• Provided a high level of personal service in trouble shooting problems related to Exchange, Windows, and connectivity either by phone or via personal, desk-side support • Tracked all tasks and reported weekly to department head as to the status of tasks accomplished, outstanding issues, and foreseeable problems • Managed daily backups of the network using ARCserve2000• Configured and setup workstations for new users • Enjoyed daily interaction with executives in a very traditional corporate environment

Education record

Education record