Graeme Carter work email
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Graeme Carter personal email
Graeme Carter is the Chief Supply Chain Officer at Coty, with more than 30 years of operational expertise, driving transformative results in culture, sustainability, and performance within the consumer goods industry. Since joining Coty in 2022, Graeme has worked to foster collaboration and creativity in an increasingly complex industry, spanning bricks & mortar retail through to direct to consumer e-commerce. Graeme is responsible for leading Coty’s end-to-end Global Supply Chain function, overseeing planning, manufacturing, warehousing/distribution, market supply and customer service, through a hands-on approach, in pursuit of exceptional results, while simultaneously advancing Coty’s sustainability goals. He is committed to instilling a transformational change mindset and empowering the Supply Chain team to be an active business partner that thinks creatively about generating value for the company. This approach has proven to be highly impactful as the company successfully navigated the volatile industry landscape post the COVID-19 pandemic.Graeme actively looks for opportunities to increase collaboration between every function and department at Coty, to deliver improved customer-centricity and value for all Coty’s stakeholders. With a commitment to making the complex simple, through simplified workstreams, standardized approaches, and centralized processes, Graeme is creating positive change at scale to maximize Coty’s supply chain efficiency. He calls this “Simplexity”, creating scale and efficiency, whilst remaining close to market, customer and consumer needs.Prior to joining Coty, Graeme led transformative initiatives at some of the world’s leading consumer goods businesses, including P&G, Unilever, Amazon and Avon. As Chief Operations Officer at Avon, Graeme successfully overhauled the company’s Supply Chain to become more consumer-centric and sustainable, whilst implementing more resilient systems and capabilities alongside highly effective talent development programs. Graeme step-changed Avon’s service, cash, cost and sustainability results. Before Avon, Graeme managed DtC cutting-edge logistics operations at Amazon; and prior to that, he spent 25 years at P&G across all areas of Supply Chain, including manufacturing, value creation and TPM management.Graeme holds a post-graduate qualification in Economics from University of Oxford and a BSc in Chemical Engineering from University of Birmingham.
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CscoCoty Apr 2022 - PresentAmsterdam, North Holland, NlI’m responsible for leading Coty’s global E2E supply chain through a hands-on approach to foster collaboration in pursuit of delivering exceptional results while simultaneously advancing our sustainability goals. -
Chief Operations OfficerAvon Feb 2020 - May 2022Northampton, GbResponsible to lead the Avon International Supply Chain Operations. Focusing on helping to grow the Avon business through SC capability and solutions that delight representatives at best in class costs. -
Group Vice President Service, Planning & Distribution ExcellenceAvon Aug 2019 - Feb 2020Northampton, GbAdditional responsibility scope to drive forecasting, planning and S&OP improvements to support the step change in service already delivered across the Avon world. This will add inventory as a new key metric for my extended role. -
Group Vice President Of+DAvon Sep 2017 - Feb 2020Northampton, GbResponsibilities:-• Build and continue to develop a world class Order Fulfilment & Distribution function that is able to adapt to the changing consumer base of the organisation through a growth in e-Commerce activities.• Development of Order Fulfillment and Distribution best-practice systems and processes. • Create and manage the short, mid, and long term goals and objectives.• Lead the strategy for the global customer service function.• Create and improve best-practice based processes. • Oversee and where relevant support in the selection of new relationships with 3PL organisations. • Manage logistics & distribution teams across all regions including CoE team and “Pick & Pack” global team. • Create a talent management process in conjunction with HR business partner to ensure the right resources are in place.• Manage the skills and competency development of logistics staff, including training development and knowledge management capabilities.• Develop benchmarks and scorecards geared towards the businesses overall continuous improvement. -
European Transportation DirectorAmazon Dec 2015 - Sep 2017Seattle, Wa, UsEuropean Transportation.Responsible for Inbound and Outbound Transport Operations for Amazon Europe driving excellent speed and service for our Customers throughout all European countries at best price.Developing a fast paced, very capable European organization to support the growth of Amazon and recruiting people at all levels. -
European Logistics DirectorUnilever Aug 2012 - Dec 2015Blackfriars, London, GbMajor achievements:-• Delivered step change in savings delivered through “Excellence for less, sustainably” approach across the interfaces with Supply Chain partners in Factories and Market teams. (Euro 45 million reduction in spend in first year and have reversed the previous upward Logistics actual spend)• Launched new approach to Logistics sustainability with European President and Supply Chain VP• Designed the new Global Logistics Organisation design standardizing, centralizing and using our scale to further optimise key business metrics.• Over delivered Carbon, Costs and Customer Service targets building on a strong second half last year.• Accelerated the Secondary transport and hubs programme savings despite delays to the IT system solution to support these changes -
Logistics Associate Director Western EuropeProcter & Gamble Aug 2008 - Jun 2012Cincinnati, Ohio, Us• Fixed burning issues in three key sites and installed robust operational foundations• Launched major cost reduction process across all sites in Europe to deliver 20% productivity improvement and index 95 on total costs ($24mm savings) using Toyota Lean thinking modified for Warehouse operations.• Developed “Platinum Partnership” with manufacturing partners so that they design “Fit for supply chain” products to further reduce costs, and move towards lower inventory PtD solutions. • Improved day to day Service score from 93% on time to 98.9%• Developed and deployed a clear vision, strategy and action plan for my Global Warehouse Transformation Leadership team• Driving focused people development programme throughout the Organization -
Global Supply Chain Ad – Customer TeamProcter & Gamble Mar 2005 - Aug 2008Cincinnati, Ohio, Us• Service performance into Customer DC’s and through to the shelf has improved year on year in most Markets now at benchmark levels in 5. Improved from 91% weighted average to 97% in the last 12 months.• Customer response to most recent P&G Customer feedback questionnaire stated that P&G are a preferred Supplier and P&G received unsolicited positive feedback from UK Supply Chain Director on our performance.• Strong working relationships with 15 Director and above contacts around the world driving joint value projects with their and P&G teams across 11 of the 12 Customer Markets. (Value to Customer £50million, £65million to P&G, incremental Sales and savings combined)• Strong Global team of resources across all Markets of local nationalities driving local Supply Chain discussions with Customer. In 8 of the Markets the Customer Supply Chain role is staffed by the highest rated person and the lead Market resource.• P&G acknowledged as one of the expert Suppliers re RRP within WE ECR and Customer Global teams. RRP only being executed on P&G Categories where there is real value for Retailer, Supplier and Shopper.• Taken a key lead in driving P&G’s response to increasing Retailer demands for more sustainable solutions. Now an expert on Carbon labeling, carbon footprints, packaging waste reduction, sustainable freight and Commercial opportunities through sustainable supply chain improvements -
(Additional Role) Wella Multi-Functional Regional Integration LeaderProcter & Gamble Nov 2003 - Mar 2005Cincinnati, Ohio, Us• Immediately identified the risk that the Wella Retail business was declining and needed quick P&G intervention in most Markets. • Completely changed the Western European approach to integrations and this change was subsequently adopted by the other regions.• Delivered business control for 90% of the volume by May 04, despite all the Global and Regional Licensing delays. Full control was in place by July 04. • Developed a strong team across the functions, and satellite teams within each function and each Market that are now delivering excellent results against the agreed objectives.• Transition to daily business teams has been completed without any issues. -
(Additional Role) Western European Finished Product Pallet Quality LeaderProcter & Gamble Nov 2002 - Mar 2005Cincinnati, Ohio, Us• Reduced Pallet Quality issues for both Euskirchen and London DC’s from over 40% rejects to <10%, with three months of start up.• Driven overall Western European Pallet Quality results down from 30% to 1.3% rejects as measured at receipt across all the key DC’s. This is now a global benchmark result and is the envy of our Customers and competition alike.• Developed and implemented Quality, and Daily Management systems, plus training to ensure that the results remain robust.• Developed resources in each Business unit to cover technical packaging developments to ensure that new designs take account of pallet quality requirements.• Started training external Customers on the processes and tools I developed to deliver these Benchmark results. -
Western European Customisation LeaderProcter & Gamble Jan 2001 - Mar 2005Cincinnati, Ohio, Us• Identified the size of the Customisation challenge for Western Europe as over $100mm spend employing over 2200 contract employees across over 50 Contractor sites.• Developed strategy that has delivered $20mm worth of savings, and will deliver a further $30mm• Developed a network with the key Customisation Managers to deliver a more cost effective responsive approach to this work.• Rolled out a Strategy for Customisation covering Consolidation of sites (now down to 30), Rationalisation of menu options, and improved Authorisation and control processes.• Technical options menu approach has now been adopted globally as a key strategy to reduce costs in this area. -
Max Factor Lipfinity Global Programme ManagerProcter & Gamble May 2000 - Jan 2001Cincinnati, Ohio, Us• Drove the restructuring of the supply chain to triple the available capacity to support this highly successful product launch. -
Personal Cleansing And Adult Skin Care Regional Category PlannerProcter & Gamble May 1999 - May 2000Cincinnati, Ohio, Us• Led the initiative management and supply chain strategy for the Olay, Clearasil, Camay, Zest and Infasil brands) -
Manchester Hair Care And Health Care Operations Manager (Iws Lead Site)Procter & Gamble Jun 1997 - May 1999Cincinnati, Ohio, Us• Took this Operation of 300 people to Global benchmark within P&G on both Costs and Service. • Closed down the site impeccably transferring 200 people into Family Care and Baby Care Operations remaining on site -
Warehouse, Distribution And Utilities Group ManagerProcter & Gamble Jun 1993 - Jun 1997Cincinnati, Ohio, Us• Ran all site support operations and a team of 250 people covering technologies as diverse as air conditioning units, effluent processes, manufacturing line plc systems, automated storage and retrieval warehousing, etc. -
Distribution & Customer Service Department ManagerProcter & Gamble Nov 1991 - Jun 1993Cincinnati, Ohio, Us• Led the site to P&G Regional benchmark Customer Service results measured as Perfect Orders (93%) -
Fairy Liquid Production ManagerProcter & Gamble Jul 1990 - Nov 1991Cincinnati, Ohio, Us• Led team producing 7 million cases a year of Fairy Liquid. Restructured the work to reduce the workforce from 45 to 23 people with no industrial relations issues. -
Distribution Shift ManagerProcter & Gamble Sep 1987 - Jul 1990Cincinnati, Ohio, Us• Ran a shift team of Warehouse Operators, moving onto a day role covering all three shift Managers work.
Graeme Carter Skills
Graeme Carter Education Details
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University Of BirminghamBsc
Frequently Asked Questions about Graeme Carter
What company does Graeme Carter work for?
Graeme Carter works for Coty
What is Graeme Carter's role at the current company?
Graeme Carter's current role is Chief Supply Chain Officer at Coty.
What is Graeme Carter's email address?
Graeme Carter's email address is gc****@****zon.com
What schools did Graeme Carter attend?
Graeme Carter attended University Of Birmingham.
What skills is Graeme Carter known for?
Graeme Carter has skills like Supply Chain Management, Supply Chain, Logistics, Supply Chain Optimization, Management, Fmcg, Strategy, Leadership, Continuous Improvement, Demand Planning, Process Improvement, Cross Functional Team Leadership.
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