Graeme Dick Email & Phone Number

Perth, Western Australia, Australia

Social Grounds is Miles Hull's Darkhorse Hospitality Group, and well known Hospitality Operator Graeme Dick, together forming a free thinking and independent accommodation management group, delivering unique experiences with an international outlook and a proud local West Australian heart. Currently developing and will operate The Lodge Wadjemup. An iconic site for all West Australians and visitors alikehttps://www.socialgroundshg.com/

Perth, Australia

Perth, Western Australia, Australia

Perth, Australia

Perth, Australia

Key responsibilities of this role include ownership of the growth strategy for Lion hospitality. This involved leadership of Lions owned venues (Little Creatures Fremantle being the biggest example), Lions partnered venues (James Squire for example) and sub leased properties for greater precinct strength.- Multi venue management including: over 20 venues nationally across Australia- Leadership of 5 direct reports + 650 indirect reports- Driving a positive and proactive safety culture- Approving budgeting and forecasting revenue for all venues- Identifying growth strategies for all venues- Overseeing project management of new venue openings and closures

Fremantle, Perth

Being an active member of the local community for Fremantle involved local networking, tourism initiatives, seeking a help with local issues and communication of events to aid tourism for Fremantle.

Fremantle, Perth

As General Manager, Little Creatures Fremantle was to be a more hands on multi venue leader. The Great Hall was in the top 3 tourism destinations for Perth and is one of the largest venues in Australia. Key responsibilities meant ensuring safety, sales, events, staff training and development were all successfully executed. Responsibilities included:• Multi venue management including:o The Great Hall (1000 seater a la carte restaurant)o The Brewhouse (100 seater, cellar door with tours, tastings, packaged beer and merchandise)o The Deck Bar (function venue for up to 360 people)o The Executive Boardroom (seating 12 people)o The Loft (150 seater tapas bar)o The Red room (150 seater ‘band room’)• Managing a team of 200 + staff, including 2 Assistant Managers, Brewhouse Manager, Loft manager, Maintenance Supervisor, Functions manager and Executive Chef.• Planning and implementing all F&B events.• Identifying growth areas and strategies to all venues. • Beverage stock control, pricing and cost of sales.• Complaint handling / customer satisfaction.• Developing of budgets and capex requests.

Novotel And Ibis Auckland Ellerslie

The role was to lead the food and beverage for a dual branded property. This involved a hands-on role day to day with room service, mini bar, a buffet restaurant, an a la carte restaurant and garden bar. The hotel itself was a 4.5 star Novotel with 200 rooms and a 3.5 star Ibis hotel with 180 rooms.Responsibilities included:• Managing a team of 40 staff, including 4 Duty Managers.• Overseeing restaurant and bar services for breakfast, lunch and dinner.• Planning and implementing all F&B events.• Staff development including appraisals.• Active member of the management team and meetings. • Planning and forecasting the revenue for the department.• Managing room service and minibar.• Planning and Development outlets.• Beverage stock control.• Writing of the wine list and beverage offerings.

This role involved leading shifts in the front office department of a 5 star hotel, 320 rooms, and is as part of the SKYCITY Auckland multi venue, hotel, casino and entertainment destination. Responsibilities included:• Managing staff during shift.• Night Audit.• Overseeing and managing front desk. • Ensuring guest satisfaction and delivering very high standard of service to our mainly corporate cliental. • Allocating and ensuring groups have correct rooms with all special requests. • Ensuring that at rooms were selling the best rate to maximise revenue.• Overseeing all cashier duties as well as maintaining organisation of administrative tasks. • Acting as the dedicated guest service manager for VIP’s and celebrity guests.

This role was a post-graduate management trainee-ship which included exposure to all areas of SKYCITY as a corporate enterprise. Working 3 weeks at a time in each department from cleaning to international business, marketing to human resources, running a restaurant to waiting in the staff café. A great career grounding and appreciation for different roles within a large corporate complex.

Diploma, Hospitality Management

Company Directors Course