Graeme Edmondson Email and Phone Number

I am a Sales Representative and Sommelier in the hospitality sector with 2+ years of experience acting as a wine steward. In my current role, I research, qualify, and generate leads as sales opportunities in Toronto's Downtown and West End. I present my agency's vision to potential new clients while assisting them in the sales process, continuously listening to my clients' various needs. As a wine steward, I am a proactive and independent sales representative with a natural problem-solving ability. I am constantly looking for new partnerships to support restaurants with the vision for their beverage program while uplifting staff through product knowledge training.I have had 5+ years of experience in hospitality management; curating supportive work environments and cultivating exceptional guest experiences. I have supported and guided my team of hospitality professionals by creating experiential training and career development plans to ensure success in both their roles and the overall business. I have leveraged my extensive background in Human Resources to improve day-to-day operations while reducing turnover in an industry with typically low retention. Areas of expertise include:- Human Resources (recruitment, training & development)- WSET 2 & 3- Hospitality (client and vendor relations)- Business Administration (forecasting, auditing, P&L)- Business Strategy & Business Development- Team Building & Organizational Culture- Sales (researching, qualifying and generating leads)- Client Contacting (cold calls/emails)