Graeme Lee

Graeme Lee Email and Phone Number

QA tester with extensive Customer Service and Management experience - Specialist in the sports/gaming/betting industry. @
Graeme Lee's Location
Southend-On-Sea, England, United Kingdom, United Kingdom
Graeme Lee's Contact Details

Graeme Lee personal email

n/a

Graeme Lee phone numbers

About Graeme Lee

30 years working experience within the sports/gaming betting industry and possessing a comprehensive understanding of both customer and industry needs.Full Agile/Waterfall and SDLC exposure.UAT around desktop and mobile platforms. Management and training.Complete understanding of sports and betting rules.

Graeme Lee's Current Company Details
Amelco UK Ltd

Amelco Uk Ltd

QA tester with extensive Customer Service and Management experience - Specialist in the sports/gaming/betting industry.
Graeme Lee Work Experience Details
  • Amelco Uk Ltd
    Senior Sportsbook Tester
    Amelco Uk Ltd Oct 2014 - Present
    London, Greater London, United Kingdom
  • Coral Gibraltar
    Senior Sportsbook Uat Tester
    Coral Gibraltar Mar 2014 - Jul 2014
    Gibraltar
  • Sportingbet
    Senior Qa Test Engineer
    Sportingbet Sep 2007 - May 2013
    London, United Kingdom
    Proficient in the testing processes and defect management within the company using both agile/waterfall methodology, ISTQB qualified.Staff training - Based on my extensive knowledge within the industry and expertise within customer services and trader applications.Successful projects that I have lead and tested recently include - New trading platformMobile Application - API testing via SoapUI (self-taught) and multiple mobile device testing using Apple IOS, Android, Windows phones and tablets. Search Engine Optimisation - Enabling Sportingbet’s profile to been seen earlier.Live Streaming - The introduction of a live stream for Tennis & Euro BasketballBet Basket - Re-factoring of the bet basket
  • Sportingbet
    Customer Service Agent
    Sportingbet Feb 2006 - Sep 2007
    London, United Kingdom/Dublin, Republic Of Ireland
    Customer Service Agent (Possessing excellent communication skills, Tact and patience, Empathy, Bet placement, Payment execution, Complete rules/regulations understanding) My extensive knowledge of the industry gave me a great understanding of customers’ needs and likely requests, this knowledge soon established me within the team and lead to a 3 month transfer to Dublin, where a new CS centre was being opened. The purpose of this secondment:1, To train a new CS team, a team that has subsequently won Europe wide awards.2. To be first point of contact, via telephone/email, for customers with a wide range of questions. At all times remaining calm and showing a friendly and courteous manner in assisting with the queries.
  • William Hill
    Branch Manager
    William Hill Nov 1987 - Sep 2005
    London, United Kingdom
    Branch Manager (Management, Training, Customer service, Manual/Automated settlement, Security/Banking) I successfully passed the William Hill management course which enabled me to quickly become a branch manager and through excellent customer service skills and staff training progressed swiftly to a position where I would manage the flagship stores within West London. We consistently exceeded targets and I was regularly asked to fill the role of the District Manager in their absence.
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Graeme Lee Skills

Quality Assurance Online Gaming User Acceptance Testing Testing Agile Methodologies Agile Testing Management Jira Casino Test Planning Gaming Online Gambling Regression Testing Defect Tracking Manual Testing Customer Service Test Strategy Gambling Functional Testing Software Project Management Test Driven Development Mobile Devices Soapui Test Execution Web Testing Test Management Selenium V Model Betting Sports Waterfall Mobile Internet Selenium Testing

Graeme Lee Education Details

  • The Fitzwimarc School
    The Fitzwimarc School
    English, Maths

Frequently Asked Questions about Graeme Lee

What company does Graeme Lee work for?

Graeme Lee works for Amelco Uk Ltd

What is Graeme Lee's role at the current company?

Graeme Lee's current role is QA tester with extensive Customer Service and Management experience - Specialist in the sports/gaming/betting industry..

What is Graeme Lee's email address?

Graeme Lee's email address is gr****@****l.co.uk

What is Graeme Lee's direct phone number?

Graeme Lee's direct phone number is +4477897*****

What schools did Graeme Lee attend?

Graeme Lee attended The Fitzwimarc School.

What are some of Graeme Lee's interests?

Graeme Lee has interest in I Like To Read, Cricket, Golf And Motor Sports, Us Sports, Cycle.

What skills is Graeme Lee known for?

Graeme Lee has skills like Quality Assurance, Online Gaming, User Acceptance Testing, Testing, Agile Methodologies, Agile Testing, Management, Jira, Casino, Test Planning, Gaming, Online Gambling.

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