Graeme Lee Son Email & Phone Number

Seattle, Washington

Centurion, South Africa

Completed in-depth as-is and to-be analysis for multiple business information systems and projects. Projects included systems in multiple areas including those in Network Inventory Management, Business Logic and Design, Revenue Assurance and Risk Management.Project deliverables included:- Collaborating with stakeholders across the organization to assess the state of the systems and to develop, document and implement enhancements.- Fact finding utilizing agile and waterfall methods in order to gather and document business and user requirements.- Conducting user interviews, developing user stories, reviewing existing documentation and analyzing the system data and code.- Obtaining executive and stakeholder buy-in to implement changes.- Producing Functional Specification documentation detailing business processes and enhancement requirements.- Leading implementation of the software releases changes. Developing software code changes (C#, PHP, PL/SQL, HTML technologies) and producing Technical Specification documentation.- Performing unit and user acceptance testing. - Producing user guides and change documentation.

Centurion, South Africa

Leads Systems Analyst/Designer and Developer in the OSS Service Fulfillment Inventory Management domain. The application involved in this domain was Amdocs Resource Manager (ARM). This role included the following functions and deliverables:- Translating high-level business plans and requirements into concrete functional specifications- Lead and coordinate the translation of these specifications into developed solutions. - Testing and implementing the solutions.- Maintaining the implemented solutions .- Data Integrity and Migration analysis (ETL, RDBMS, PL/SQL).- System integration.- Gap analysis, feasibility and impact assessments.- Metadata management, user interface enhancements.- System upgrades.

Pretoria Area, South Africa

The main function was to handle change requests assigned by the internal change control board. This included drawing up architectural assessments on various changes for differing operations support systems within the company. Collaborating with stakeholders, architectural assessments were conducted for the following systems and services:• Network fault management system;• Voice solution systems;• Enterprise content management system;• Revenue assurance system;• Network inventory system; and• Etherlink, VoIP servicesThese architectural assessments consisted of designs to improve and/or resolve issues related with the change request while at the same time ensuring that the solution was integrated into the overall architectural plan. The solutions to the change requests were achieved by running group discussions with the relevant parties (JAD/RAD), gathering and interpreting information and by applying any relevant best practices. The documented assessments were then presented to the internal architecture review council for review and once approved sent for implementation.

Master Of Science - Ms, Computer And Information Sciences, General

Studies focused on information visualization techniques to represent internet usage data. As part of the research, a system was developed.

Bachelor Of Science - Honors, Computer Science

The focus of the Honors degree was developing and testing a system in Delphi to visually represent graph theory algorithms. These.

Bachelor Of Science - Bs, Computer Science

Major subjects included computer science and applied mathematics.