Graeme Lees Email & Phone Number

Experienced Customer Service Advisor/Administrator with a demonstrated history of working in a busy Customer Services environment. Skilled in Microsoft Word, Customer Service, Flexible and Adaptable and thrives on Customer Satisfaction.

Listed skills include Customer Service, Microsoft Excel, Microsoft Word, Teamwork, and 6 others.

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  Customer Services Advisor/Adminstrator

  Royal Mail

  Apr 1992 - Feb 2017 - Tallents House

  Worked with Royal Mail in the Philatelic department for nearly 25 years. Have vast experience dealing with verbal and written enquiries from customers in a busy customer services unit. Knowledge and experience of setting up and maintaining customers direct debits and closing accounts. Have used aforementioned experience when training internally and have assisted with the transformation of work across the Royal Mail Network.Knowledge of data protection and complying to the necessary… Show more Worked with Royal Mail in the Philatelic department for nearly 25 years. Have vast experience dealing with verbal and written enquiries from customers in a busy customer services unit. Knowledge and experience of setting up and maintaining customers direct debits and closing accounts. Have used aforementioned experience when training internally and have assisted with the transformation of work across the Royal Mail Network.Knowledge of data protection and complying to the necessary business security standards. Experience working with UNISYS, AS400, Epicor, Siebel and VERINT. Experience working with Microsoft Outlook, Excel and Word and shall be shortly undertaking a Microsoft Diploma. Show less

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  Portobello High School

  High School