Graeme Pay Email & Phone Number

Kent, England, United Kingdom

Rochester, United Kingdom

Kent

London, United Kingdom

Welwyn Garden City, Hertfordshire, United Kingdom

* Working with store colleagues we implemented new trade weekly updates to Metro stores reducing workload by 70%* Agreeing the yearly event trade strategy, seeing increased sales performance * Reducing the number of non-collected customer parcels by coaching Store Director’s, Area Managers, Store Managers and teams to deliver correct store processes* Collaborating with Commercial teams and Store teams to implement new pricing structure across the format, delivering an increase in sales *Being the key consult for change/new initiatives for Convenience Format for Head Office departmentsOperational support for 480 stores

Welwyn Garden City, Hertfordshire, United Kingdom

* Improving Metro stores profitability * Full review of stores operating model – reducing costs, reducing tasks and improving productivity* Re-planning stores to improve customer flow and customer shopping experience* Improving the seasonal trade plan by working with commercial colleagues to agree space and offers * Building relationships between stores and the office to ensure key trade activities are included in Metro stores* Trialling new ways of working for store managers to improve productivity then rolled out to all store managers.

Welwyn Garden City, Hertfordshire, United Kingdom

* Building trade plans for stores to increase sales* Working with suppliers to build trade through identifying additional space and agreeing products to trade* Coaching store teams to increase sales and deliver the trade plans* Planning seasonal activities for trade, agreeing POS packages, merchandising principles and communication plans

* Coaching stores to deliver operational excellence, delivering customer measures (Customer Viewpoint/Service measures; reducing stockholding, improving availability and replenishment standards.* Delivering improved shrink and waste performance by coaching store teams and ensuring routines are maintained* Managing store audit processes and preparing store teams for audits* Implementing change processes to stores, improving productivity and reducing costs