Graeme Ramsbottom work email
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Graeme Ramsbottom personal email
A senior Technology Service leader with a passion for driving real value from IT; has exceptional written and verbal communication skills with extensive experience in IT Service Management.Specialties:• Driving business value• Operational transformation• Operational business models for IT organisations • Operational excellence• Managing across global virtual teams• IT Service Information Framework• IT Service Management (ITIL)• IT Cost Analysis and IT recovery methodologies• Cost transformation, financial modelling, board level outputs• IT Roadmaps• Business Vision and planning• Resource management in-house, out sourced and off shore • Workshop facilitation• Balanced Scorecard• KPIs• Business Cases• Regulatory assessments and reportingSkills:• Analytical• Logical• Attention to detail• Adaptable• Planning• Enjoys high pressure, deadline driven initiatives• Communicates complex ideas and technology concepts in business language
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RetiredNot Applicable Dec 2020 - Presenthappily retired
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Information Technology Operations ManagerThe Co-Operative Group Nov 2018 - Dec 2020Manchester, Greater Manchester, United Kingdom -
Technical Service ManagerCoop May 2016 - Nov 2018Manchester, United KingdomInitially joined to manage the IT team that supports all the technology in the 12 Depots. Now ownership extended to cover the teams supporting the Supply Chain and Central (MIddleware) applications as well as the Estate applications. This includes the internal and external suppliers underpinning the services provided to the Coop Business.
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Business Process ArchitectUnited Utilities Mar 2015 - Sep 2015Warrington, United KingdomProcess Maturity assessments with Senior Executives.Assessment of Open Water Market Reform specifications and update of organisations Capability ModelsVision review and alignmentRoadmap workshop preparation, facilitation and write up (>30 senior attendees)Creation of detailed audit trail of Capability amendments to ensure the process is repeatable. -
Strategy ManagerBarclays May 2012 - Nov 2014Warrington, United KingdomDeveloped IT Global organisation Business Plan & Balanced ScorecardDeveloped 3 year (>£100m pa) Transformation Programme Executive tracking KPIs (>50) Owned regular Exec level 'firedrills'Planned and delivered 'Frank-Dodds' IT assessment for US Authorities (FED) -
It Service ManagerBarclays Bank May 2010 - May 2012Warrington, United KingdomPioneered IT Cost mapping within Group Business models (Run and Change to Product / Process / change dimensions)Developed Global Business line cost driver analysis
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Service ManagerBarclays Bank Mar 2006 - May 2010Warrington, United KingdomManaged IT cost discussions with business linesDeveloped Service Heat Maps across all IT business teamsPrioritised funding for business changeManaged Consultants to develop business line Service Visions
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Service Performance Team ManagerBarclays Bank Jan 2000 - Mar 2006Warrington, United KingdomLed Application Management team (8 staff) - First Operational Owners of IT Applications in BankDeveloped first Exec Reporting for IT serviceDeveloped first IT Service CatalogueDeveloped Service Information Framework (SIF)Managed external suppliers (packaged Payment applications)
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Application Development And SupportBarclays Oct 1983 - Dec 1999KnutsfordEarly Career in IT:- Project Management- Business Analyst- Live Systems Support- Operational Scheduler- Program Team leader- Programmer
Graeme Ramsbottom Skills
Graeme Ramsbottom Education Details
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Maths And Computing -
Stockport Grammar School
Frequently Asked Questions about Graeme Ramsbottom
What company does Graeme Ramsbottom work for?
Graeme Ramsbottom works for Not Applicable
What is Graeme Ramsbottom's role at the current company?
Graeme Ramsbottom's current role is retired.
What is Graeme Ramsbottom's email address?
Graeme Ramsbottom's email address is gr****@****n.co.uk
What schools did Graeme Ramsbottom attend?
Graeme Ramsbottom attended Liverpool University, Stockport Grammar School.
What skills is Graeme Ramsbottom known for?
Graeme Ramsbottom has skills like Stakeholder Management, Itil, Project Delivery, Service Management, It Strategy, Service Delivery, Incident Management, Business Process, Management, Change Management, Governance, Service Improvement.
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