Graeme Smith Email & Phone Number

Bournemouth, England, Gb

Poole, England, United Kingdom

As a Co-Founder of the business I undertake all tasks relationship building, marketing, allocating vendors lots and the ability to work under pressure on busy auction days. Be able to liaise with other staff to creat a supportive, friendly team working environment. I have strong administrative and communications skills supporting a team based on site.

Bournemouth, England, United Kingdom

I run an omnichannel multi channel e-commerce SME business that specialises in procurement of consumer electronics, computing, power tools, and other tech kit worldwide to an array both domestic and commercial customers.I started company from the ground up and on eBay completed 246 orders in first 90 days and also was awarded Power Seller status and has grown steadily recently top rated seller status having achieved in-excess of 100,000 transactions, including a high rate of repeat custom. I handle all aspects of the business, advertising, research and negotiating stock sources of products, new initiatives, networking and forging strong business relationships and friendships with people in a wide variety of sectors.We have steadily expanded and now have 4 business units, utilise several online marketplace channels, also trade shows, field sales, local sales and also export pallets and containers all over the world.I supply machines and provide IT & communications support to a youth marine training charity based in Southampton on a free of charge basis to enable safe execution of their day to day running.I also undertake basic bookkeeping for the business and implemented additional tracking spreadsheets for tracking stock, supply and accounting purposes.

South Coast

Experienced Tactical Field Area Manager for McCurrach, working within the fast paced technology industry. A keen eye for detail, a drive to deliver excellent results by developing a highly effective team. Accountable for ensuring HP's brand and sales execution in retail is best in class.Main responsibilities;- Management of the HP & Microsoft tactical field team's in the South of the UK with a headcount of 30 In-Store promoters.- Responsible for the recruitment, training and management of brand ambassadors based in major retailers including John Lewis, Dixons Carphone Group, Harrods and Peter Jones.- To maintain and increase HP's sales volume and market share- To build a consistent and leading brand experience in stores - Instigating pro-active campaigns to drive best in class training and product placement- Manage a programme – and often simultaneous – seasonal and ‘add-on’ incentive campaigns- Creating and maintaining a network of contacts within our channel partners- Effectively managing in-store execution of merchandising across estate

Bournemouth, United Kingdom

As an FMCG Territory Manager it was my responsibility to build close relationships with retailers to maximise brand awareness and drive volume, distribution and sales distribution across my call file. The role included developing sales, distribution, visibility and availability of the clients products. I worked within a designated territory, calling on stores within the retail sector.

Bournemouth, United Kingdom

Engaging customers, demonstrating the features of the latest computing and printing technology to drive sales and brand advocacy, delivering on key KPI and sales performance targets as well as supplying in depth feedback to management teams.

I was recruited to work in field marketing for CPM within their merchandising division for various companies including HP, Microsoft, Post Office, Henkel, Procter & Gamble, . My role involved setting up POS in store, attracting and engaging customers to purchase branded goods and promote sales and providing timely feedback reports to CPM. During this time I was approached and was promoted to a position within their technology division working on the HP Computing, Beats Audio and finally LG 3D Smart TV campaign. After training, I was based at Comet & DSG Currys PC World Stores locally where I achieved all sales targets and KPI's.Ongoingly I still continue to complete adhoc auditing and mystery shopping reports for the company.

Headhunted by Regional Manager for LG Michelle Yeatman, my remit was to continue the LG campaign under their corporate contract. During this campaign, I achieved top UK sales figures winning myself an £1100 TV, Built very strong relationships with both store management and shop floor sales teams, which enhanced future campaigns and received commendations for my excellent levels of customer service. Other campaigns within the South include; Trainer/Merchandiser for Barnes and Noble; Nook, Retail Team Trainer for Microsoft Windows 8, 8.1, Nokia & Microsoft Windows Mobile training, Microsoft Office Merchandising and Trainer, and Sales & Merchandiser for Jabra UK.

Bournemouth, United Kingdom

The Lead Centre and its associated commercial arm Broker Assist Services were two dynamic businesses offering leads to financial advisors in all areas of domestic and commercial financial planning, pensions, protection, insurances, mortgages, savings and investments.The business used technology at its core using a handful of my own websites and affiliated websites to generate leads, including multiple VoIP/PBX systems for telephony and is 90% paperless with leads, Invoices and correspondence being sent via PDF and email.I personally designed and built a bespoke Access SQL Database from scratch, which implemented with the websites, automates a high percentage of the business.Forging many successful and strategically fruitful business relationships, in January 2006, I negotiated a deal with Prime Location, a national leading property website to take all their overflow data, this supplemented the business very well, and with the other affiliate websites and marketing initiatives in place the business required minimal input from myself to remain very profitable.Year one from start-up profit was in excess of £25,000, years two and three were in excess of £50,000 and this remained steady until the 2008 recession made the business unviable.

My duties included responsibility for the Administration and Call Team, (total 27 staff) the training of staff, for quality and product knowledge, motivating and helping them to achieve their targets and bonuses, allocation of work, checking and confirming appointments. I undertook all Personnel, Selection, Training and Recruitment of new staff. I also assessed the staff development plans and conducted their monthly, quarterly and annual reviewsI was responsible for all Personnel and disciplinary issues. I also interviewed new staff, and conducted the staff reviews and also produced management reports and had input on the design and management of the IT systems and business development.I liaised with the directors and IT Manager with ideas for development of new campaigns strategies and services. I personally spearheaded a campaign which involved re-telemarketing previous clients who had written business previously with us with an extra profit yield of 40% from this campaign alone.

Bournemouth, United Kingdom

Duties included, Outbound prospecting customers in a professional & efficient manner within a targeted telemarketing environment. Maintaining & updating client database & liaise with in office senior advisors.To ensure that prospects meet the necessary criteria & to handle objections efficiently.I progressed within my role through the company gaining experience & moved into the lead qualification department, double checking the information captured by my colleagues was correct and that the clients fit our criteria.