Partnering with stakeholders to identify growth opportunities. Conduct discovery, PoCs and MVPs to validate business value. Support teams to make better decisions and drive strategy for retention and customer acquisition. Focus on how to optimise processes and increase efficiency.Successes include:- End-to-end delivery of quality control application to track and trace workshop activity, mitigating business risk. Redefined process resulted in +40% member acquisition, 67% reduction in claims- AI powered product identification and condition rating engine for Buyback platform, increasing accuracy and protecting company margin.- Competitor market insights delivery for catalogue gap analysis & price monitoring to improve negotiations with Partners and improve product offer for consumer marketplac

Responsible for managing the vision for the ecommerce product, collaborating with stakeholders tounderstand business objectives and resolve friction throughout the end to end custmer experience. Working with cross functional teams using agile methods to deliver the company vision and continuously improve performance. Owning the product backlog with data-driven decision making to organise the delivery roadmap and communicate to the wider business.

Stakeholder management to ensure we build the right thing for the business, validatedby customer and data insights• Run discovery workshops with SMEs, UX designs for concept generation• Translating business needs to create a prioritised development backlog. Working withdevelopment leads to plan sprints and cross product planning• Championing best practices, iteration delivery and successes of team across theorganisation• Continuous monitoring of performance to identify optimisations in the experience• Use AB testing, experimentation & prototyping to validate hypothesis to push or pivotbased on data

Designing for print & media including typesetting, book cover layout, cover artwork editing, video storyboarding and editing, email marketing design and build, flier & poster design, managing web content, social media content creation & updates and other 'hands-on' tasks.KEY RESPONSIBILITIESBook Cover Design & Collaboration with artistsPrint layout and typesettingEmail Design & PresentationWeb Management and maintenance

Lead on the website product development, acting as the voice of the business and users whilst managing and facilitating stakeholder needs. Working with the development team to steer product development and focus on customer value. Ensuring the development roadmap and feature backlog is up to date, with visibility and agreement of the product strategy across stakeholders. Collaborating with key content providers to ensure content is channel appropriate, following SEO best practices while responding to industry changes, and delivering a positive user experience. Communicating complex data to stakeholders clearly, using data & analytics tools to identify improvements and enhancements to optimise on-site experience. Implemented live-chat and bot capability to support Customer Services and begin self-service.

Responsible for planning and development of the Learning Ecosystem and corporate websites, optimizing new business generation and continued business growth. This entails implementing SEO best practices, supporting the Digital Marketing team creating HTML emails, analyzing and identifying areas for website and content improvements. The Learning Ecosystem delivers a first class digital customer experience, incorporating multiple business critical platforms into a consolidated User environment.

Web designer for BANK Fashion- design/create/code email campaigns- responsive email design & development- design digital microsites campaigns- update and maintain website content- mobile content design- blog design- graphics creation for social media

This role includes creating graphics across web, email, printed matter, window displays andsocial media to promote and expand the retail website as well as support retail stores andthe wholesale website.Tasks include and are not limited to: · Maintaining stock images, details and appearance online using online CMS · Design printed catalogues, postcards, POS, posters and window vinyls · Design and build HTML emails · Produce marketing material for PR, Social Media and Third Party use · Manage campaigns across Store, Online and Social sites to produce a coherent retail campaing · Product photography for web & catalogue use · Manage affiliate marketing programme

As a junior designer assisting the senior designers, being involved in website concept creation, icon design, user experience and interface design. Using rapid prototyping tools tovisualise the journey from concept to completion. · Creating and developing new and unique ideas to represent client needs.· Working both individually and within a team of designers.· Meeting with clients, discussing and understanding their needs.· Working with Adobe Creative suite and iRise,· Working with blue chip clients such as RBS, CarSite, Aviva and Mini