Graeme Frost Email & Phone Number

New Zealand

New Zealand

• Port-based liaison• Briefing of merchant vessels' masters• Vessel tracking• Maritime operational analysis.• Ensuring that the shipping and port industries are well connected as a vital area that impacts upon New Zealand's trading ability and maritime security.

116 Third Avenue, Tauranga

Provide technical services and support• Network level: WAN and LAN connectivity, routers, firewalls, and security Internal systems, cloud and network infrastructure.• Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint.• Virtualization technologies: VMware, Microsoft.• Remote access solution support: VPN, Terminal Services.• Remote monitoring and management of system alerts and notifications.• Perform network assessments and security… Show more Provide technical services and support• Network level: WAN and LAN connectivity, routers, firewalls, and security Internal systems, cloud and network infrastructure.• Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint.• Virtualization technologies: VMware, Microsoft.• Remote access solution support: VPN, Terminal Services.• Remote monitoring and management of system alerts and notifications.• Perform network assessments and security audits.• Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.• Work with Sales Team to Engineer projects, identify new products and solutions, and research solutions for existing clients.• Document maintenance for all computer systems and network infrastructure.• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.• Be available for other engineers and coach them to resolution.Leadership• Generates enthusiasm among team members.• Proactively seeks opportunities to serve in leadership roles.• Challenges others to develop as leaders while serving as a role model.Teamwork• Facilitates effective team interaction.• Acknowledges and appreciates each team member's contributions.Client Management• Communicates effectively with clients to identify needs and evaluate alternative business solutions with company project management.• Continually seeks opportunities to increase client satisfaction and deepen client relationships.• Manages client expectations effectively. Show less

Bay Of Plenty, New Zealand

• Lesson planning.• Delivering course/programme prescription provided.• Set and mark assessments to the assessment programme.• Record all assessment marks and grades.• Direct students to acquire assistance for learning difficulties.• Supervise examinations/assessments.• Write input into syllabus and teaching programmes.• Provide a safe learning environment.• Mentor students with their coursework.• Develop and maintain the mentoring programme for student work… Show more • Lesson planning.• Delivering course/programme prescription provided.• Set and mark assessments to the assessment programme.• Record all assessment marks and grades.• Direct students to acquire assistance for learning difficulties.• Supervise examinations/assessments.• Write input into syllabus and teaching programmes.• Provide a safe learning environment.• Mentor students with their coursework.• Develop and maintain the mentoring programme for student work experience. Show less

Bay Of Plenty, New Zealand

I held the position as an outsourced Information Technology (IT) Director, offering services that included initial needs assessments, purchasing guidance, installation, and maintenance of complete office technology systems including business systems, wired and wireless communications and networking, computer hardware and software, and Internet and Web hosting solutions.• Computer hardware/software installation and support• Administering, configuring, optimising, and maintaining… Show more I held the position as an outsourced Information Technology (IT) Director, offering services that included initial needs assessments, purchasing guidance, installation, and maintenance of complete office technology systems including business systems, wired and wireless communications and networking, computer hardware and software, and Internet and Web hosting solutions.• Computer hardware/software installation and support• Administering, configuring, optimising, and maintaining Windows-based networks and servers• Remote monitoring and management of computer systems• Selling Managed Services support plans• Onsite inspections and system evaluations• Level 1, 2 & 3 support for end users Show less

Bay Of Plenty, New Zealand

Contracted to BOP Polytechnic in the ISS helpdesk support role for a short time during their very busy period. After gathering much experience within this role, I was given other opportunities within IT which lead to a permanent contract. Among carrying out operational IT support around the Windermere campus, I also fulfilled the position as an audio/visual technician. The operational role included desktop/laptop imaging, application installation and application diagnostics. I also carried out… Show more Contracted to BOP Polytechnic in the ISS helpdesk support role for a short time during their very busy period. After gathering much experience within this role, I was given other opportunities within IT which lead to a permanent contract. Among carrying out operational IT support around the Windermere campus, I also fulfilled the position as an audio/visual technician. The operational role included desktop/laptop imaging, application installation and application diagnostics. I also carried out helpdesk support at tier one support and included diagnostics for all areas in IT and assigning jobs to engineers for higher level support. Within the time I was employed, I obtained a great level of understanding and experience in an IT capacity that the Polytechnic operated in. Show less

Bay Of Plenty, New Zealand

Gen-i is a market leading trans-Tasman IT Solutions and Services provider.I have gained significant skills and knowledge with many areas in Information Technologies. During this time I have also had the opportunity to work out-sourced as systems engineer with other Company’s IT Departments; Bay of Plenty Polytechnic, Ballance Agri-Nutrients Ltd and Zespri International. Working with Gen-i has given me the best opportunities to gaining skills in Senior Systems Engineer rolls. My… Show more Gen-i is a market leading trans-Tasman IT Solutions and Services provider.I have gained significant skills and knowledge with many areas in Information Technologies. During this time I have also had the opportunity to work out-sourced as systems engineer with other Company’s IT Departments; Bay of Plenty Polytechnic, Ballance Agri-Nutrients Ltd and Zespri International. Working with Gen-i has given me the best opportunities to gaining skills in Senior Systems Engineer rolls. My knowledge and experience that I have gained in the IT Industry has been a huge benefit to my development in this career. Show less

Bay Of Plenty, New Zealand

My transition from the Navy into civilian employment was seemless and IT was the ideal and most fitting pathway. As Computerland was purchased by Gen-i in 2002, I continued to grow in my roll as an IT Systems Engineer.

New Zealand

Tokoroa

Armourguard Security Tokoroa:Night Patrols, Cash Handling, Static Gaurd.

Electrical, Electronic And Communications Engineering Technology/Technician

Electronic and Communications Engineering Technology/Technician

Adult And Continuing Education And Teaching, National Certificate In Adult Education And Training (Level 4)

Business, Management, Marketing, And Related Support Services

Activities and Societies: Training provider to NZ Trade & Enterprise Marketing, Cash-flow Management, Financial Planning, Costing.

Maori Language And Literature, Certificate In Te Ara Reo Māori (Level 2)

New Zealand Diploma, Business (Leadership And Management)

New Zealand Diploma In Business (Level 6), Business, Management, Marketing, And Related Support Services, A-

Papers completed: Management Accounting and Finance A- Introduction to Strategic Management B+