Graeme Gardner Email & Phone Number

Leicester, Gb

Leicester, Gb

Ballerup, Denmark, Dk

Working in the new UK Data & Analytics Business Unit. Providing consultancy on all aspects of Data and Data Management

Ballerup, Denmark, Dk

Bishops Stortford, Gb

Global Responsibility for Business Critical Application;

Bishops Stortford, Gb

Responsible for the creation and management of a Global IT Function (including strategy, infrastructure, communications, development, support); Duties included: Vendor and Partner Management; Budget Management (>£1m); Management Reporting; Infrastructure Management; Helpdesk Management; Development ManagementAchievements included: Project management of a 4 year global ERP implementation for Dynamics AX 2012 including version upgrades; Global Windows 10 Upgrade; Global Office 365 rollout; Tender and selection process for outsourced Infrastructure Partner; Implementation and adoption of Microsoft System Centre (full stack); Refresh of global infrastructure; IT implementation of Head Office relocation (new build)

Dual role: contracted to advise on restructure of ICT section in line with SFIA framework and ITIL and to project manage specification of ICT infrastructure on £8m PRINCE2 project.Assisting existing Head of ICT in restructure of enterprise development team. Producing job descriptions, person specifications and job assessments based on SFIA framework. Conducting Skills Gap Analysis and Training Needs Analysis for restructured department. Project managing ICT infrastructure specification for £8m lottery-funded project using PRINCE2. Gathering and managing ICT requirements for multiple external and internal stakeholders. Designing, specifying and costing the integrated technical architecture for project. Producing council-wide out of hours Service Level Agreement.

Gb

Responsible for all aspects of IT management, including systems, infrastructure, applications, web portals and support services within the UK’s largest direct-sell operator of escorted holidays, annual t/o of £140m+· Appointed to strategic-level IT role to lead delivery of business-critical IT services to 350+ staff on 2 sites· Focused on IT departmental issues, including representing IT on the operational board of Kaleidoscope· Supported leading travel brands including Travelsphere, Page & Moy and Just You business units· Definition of an IT strategy, liaising with business heads to maximise the use of technology and IT/IS· Reported directly to the Group Finance Director, advising on technology, IT systems and IT support· Leadership, management and motivation of a multi-functional team of 14+ technical and IT personnel· Management of in-house development teams, in addition to working with 3rd party software providers· Implemented combined VMware Virtual Infrastructure & EMC SAN solution, allowing server consolidation· Led the implementation of a Nortel VoIP system at head office, augmenting existing telephony solutions · Led re-development of 3 existing brand websites, including re-developing content management systems· Successfully replaced legacy business-critical applications, including technology and vendor selection· Undertook detailed requirements gathering exercise with business units aligning with business strategy· Designed integration of replacement business critical systems with ecommerce and back office systems· Developed business cases and business benefit analysis for the adoption of emerging IT technologies· Negotiated ITTs, reviewed tenders, evaluated technology and selected vendors and solutions providers· Established relationships with key suppliers, leveraging vendor capabilities & delivering value for money· Delivered a customer-centric approach to IT, utilising ITIL-based standards for service design & delivery

Gb

· Responsible for all aspects of IT management within a leading travel operator business, based in the UK· Appointed as Group IT Manager to deliver change across the IT function as part of long-term growth· Focused on ensuring the ongoing alignment of technology and IT services with core business needs· Definition and deployment of an IT strategy for the business, supporting ongoing business expansion· Reported directly to the Group Operations Director, leading a team of 26+ technical, IT and support staff· Restructured the group IT function to save £200k+ in staff costs; migrated 150+ staff to head office· Managed an enterprise review of call centre technologies, working with external suppliers & consultants· Responsible for requirements gathering from business and creation of functional/technical specifications· Responsible for technical specification sign off to ensure strategic business objectives were met· Designed and developed social networking features for existing websites increasing site traffic by 10%· Developed a data warehouse in conjunction with a 3rd party provider, supporting financial analysis needs· Acted as Technical Consultant on corporate sale of Page & Moy retail, including advising on de-merger· Managed the integration of disparate business systems between 2 companies within 6 months of takeover· Conducted in-depth analysis of technical architecture, defining a single merger solution across 3 sites

Gb

Responsible for all aspects of IT management, including systems, infrastructure, applications, web portals and support services within the UK’s largest direct-sell operator of escorted holidays, annual t/o of £140m+· Appointed to strategic-level IT role to lead delivery of business-critical IT services to 350+ staff on 2 sites· Focused on IT departmental issues, including representing IT on the operational board of Kaleidoscope· Supported leading travel brands including Travelsphere, Page & Moy and Just You business units· Definition of an IT strategy, liaising with business heads to maximise the use of technology and IT/IS· Reported directly to the Group Finance Director, advising on technology, IT systems and IT support· Leadership, management and motivation of a multi-functional team of 14+ technical and IT personnel· Management of in-house development teams, in addition to working with 3rd party software providers· Implemented combined VMware Virtual Infrastructure & EMC SAN solution, allowing server consolidation· Led the implementation of a Nortel VoIP system at head office, augmenting existing telephony solutions · Led re-development of 3 existing brand websites, including re-developing content management systems· Successfully replaced legacy business-critical applications, including technology and vendor selection· Undertook detailed requirements gathering exercise with business units aligning with business strategy· Designed integration of replacement business critical systems with ecommerce and back office systems· Developed business cases and business benefit analysis for the adoption of emerging IT technologies· Negotiated ITTs, reviewed tenders, evaluated technology and selected vendors and solutions providers· Established relationships with key suppliers, leveraging vendor capabilities & delivering value for money· Delivered a customer-centric approach to IT, utilising ITIL-based standards for service design & delivery

Rugby, Gb

Bachelor Of Engineering (Beng), Chemical Engineering

Education record