Mark Graf Email & Phone Number

Arvada, Co, Us

Greater Denver Area

I run the day to day operatiopns of a small company that delivers liquid nitrogen to various clients. I run sales, deliveries, equipment, customer service and all other facets of operations. In this role I have halved product consumption while reducing operating costs by streamlining delivery routes and changing equipment.

Boulder Colorado

I helped identify and set up motorcycle escort and course set up and tear down teams for the Bolder Boulder. This annual event supports the safe operations of a 5 kilometer race for wheelchair, citizen, and professional runners. Participants are normally in excess of 50,000 people. It is a well run organization and I am happy to volunteer my time and talents each year.

Louiseville Colorado

I managed the day to day Central Station operations for the company building a dispatch team that had been desimated by resignations. We streamlined the data control processes and built a training and certification program while fixing broken internal and external customer relationships..

I lead 55 employees from possible contract loss in 2004 to excellent ratings since 2008.Developed training and certification programs that were adopted for nation wide implementation by the U.S. DHS Federal Protective Service. Developed QA processes that were adopted nationwide by the U.S. DHS Federal Protective Service. Fixed broken relationships between the communications center and field officers and command. Managed emergency support for Hurricanes Katrins, Rita and Gustov. Reduced IT system down times. Reducted Radio System down times. Developed the first ever fail over process between centers that is still in use today. Reduced employee attrition rates well below national standards for Emergency Communications Centers. Developed and implemented a Train the Trainer program.

Program Manager for Armory Operations, Alarm Monitoring Emergency Communications, Information Securty and Derivative Classification and Derivative DeClassificationInformation Security System Officer for a system approved to process Classified Information.Field Supervisor of up to 120 armed emergency responders at any one time.VIP Details to includeAHEARN CommitteeCONWAY CommitteeDefense Nuclear Facility Safety BoardSecretary of Energy U.S. DOEUndersecretary of Energy U.S. DOEPublic Meeting Security DetailsExplosive Chemical Remediation from Nuclear Production AreasProcess Improvement in maintenance operations that saved millions of dollars in maintenance and down time costs.Worked across company lines to improve security and safetyTactical and Emergency Operations Center Operations.Security System Testing and AcceptanceEmployee developmentInvestigationsDerogatory Information Reporting to DOE on personnel security issuesRadio and alarm system testingPerformance Testing and Emergency Preparedness exercise development, conduct, and evaluation.Risk AssessmentsEmergency Preparedness, Exercise Development, Controller, Observer and Assessment.

Computer And Information Sciences And Support Services

Electrical Engineering Technologies/Technicians