Graham Becker Email & Phone Number

Wilmington, De, Us

Directed the IT department, overseeing all aspects of technology infrastructure, operations, and strategy for a small company of less than 100 employees globally.Collaborated with key stakeholders to develop and execute a technology roadmap aligned with business goals, resulting in increased efficiency and productivity across departments.Developed and maintained a vast network of mobile applications for both Android and iOS using cross platform technologies and cloud service implementation.Conducted vulnerability assessments and penetration testing to identify and remediate security weaknesses in network infrastructure and systems.Collaborated with cross-functional teams to improve website performance and user experienceMaintained and updated existing applications and services, resolving bugs and implementing new features to meet evolving business needs.Conducted search engine optimization (SEO) and search engine marketing (SEM) initiatives to improve online visibility and drive traffic to company websites.Managed the implementation and customization of Learning Management Systems (LMS) and Content Management Systems (CMS) for company-wide training programsDeveloped and implemented information security policies and procedures to ensure compliance with industry regulations and standards such as HIPAA and GDPR.Managed the IT budget and procurement process, optimizing spending and achieving costsavings of 15% annually Integrated third-party APIs and services to enhance application functionality and streamline business processes.Mentored and coached IT staff to foster professional growth and create a high-performing team dynamicParticipated in code reviews, unit testing, and debugging to ensure high-quality code delivery and maintainable software architectureCollaborated with graphic designers and content creators to ensure seamless integration of visuals and written content on various sites.

In my initial position with Pyramid Group Management Service Corporation i was the front line support for coworkers and our customers. I provided both entry level and advanced tech support from basic hardware repairs to server related issues.