Advising Regal Gentlemen on all aspects of new product development for own brand and white label.

Business Consultant to the spa and wellness industry, specialising in professional, retail and single site operations.

DIRECTION – • Participate with the Board of Directors in developing a vision and strategic plan, professional advisor to the Board of Director• Act as a spokesperson for GBCo.OPERATIONS – • Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of GBCo. • Oversee the efficient and effective day-to-day operation of GBCo.• Draft policies for the approval of the Board • Oversee the planning, implementation and evaluation of the GBCo's programs and services• Ensure that the programs and services offered by GBCo contribute to the organisation's missionPEPOLE – • Determine staffing requirements for GBCo's management and program delivery• Oversee the implementation of the human resources policies, procedures and practices • Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations• Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review• Coach and mentor staff as appropriate to improve performance• Discipline staff when necessary using appropriate techniques; release staff when necessary.FINANCIALS – • Work with staff and the Board (Finance Committee) to prepare a comprehensive budget• Research funding sources, oversee the development of fund raising plans• Participate in fundraising activities as appropriate• Approve expenditures within the authority delegated by the Board• Ensure that sound bookkeeping and accounting procedures are followed• Administer the funds of GBCo according to the approved budget and monitor the monthly cash flow.• Provide the Board with comprehensive, regular reports on the revenues and expenditure of GBCo.

Execution of sales goals across all channelsServicing of all current and new accounts, as well as identifying suitable partners across both professional and retail channelsCreate feasibility studies on innovation and products gaps to improve product linesCreate a full marketing and promotional calendar for each brand and implement. Oversee the management of the financial budgetsManage distribution within the Northern Hemisphere across all channels, including management of freight and logistics from Australia.

Ensuring the strong, and sustainable sales development for the Sothy's brand in the UK. Fiscal 14 results of +5% yr on yr Significantly growing the current base of customers as well as growing the overall awareness and visibility of the brand.Directing staff in all aspects of the organisation, as well as offering leadership development, organisational development, job task analysis, crisis communications, operations management and general senior management responsibilitiesCommunicating management policies and procedures to all employees and ensure that they are understood and followed.Maximising effectiveness of company operations in regards to the objectives of the company business, strategic and financial plans Devise twice yearly business plans forecasting seasonal trends and all business budgetsDemonstrate ability to develop and maintain sound employee and client relations. Mentor team in developing individually tailored strategies for each individual business.Improvement of the financial fundamentals in the UK as well as management of the team within the UK structure.Acts as the UK spokesperson for the SOTHYS brand in the UK, regularly meeting with Trade and consumer press

Management of a sales force of 7 Salon Development Partners. Management of Southern regional budget in excess of £6.5m, producing Fiscal 11 results of +8% Year on Year. Successfully organised and ran six key business events in the South, which led to an increase in new business for the region.Managed and developed all team members to achieve all key performance indicators.Ensured all team members met OPEX objectives by management of expense budget.Regularly liaises with chartered surveyors on all new Lifestyle salon and Spa projects ensuring all benchmarks on business relationships and brand integrity are adhered to.Regularly meets with trade and Consumer press acting as a spokesperson for the Brand.Work with all Lifestyle locations on Aveda Benchmark programme to ensure business growth and sustainability throughout.

Project managed the largest systems investment in the business's history and developed a new POS till system, as well as managing corporate customer services department Co-produced and presented a customer service programme for the company and implemented this across the UK for service seminars Retail Project Manager responsible for launching the retail and direct business in the United States.Direct management of a sales team of six with a £2.7m turnover, + 38% on budget.Responsible for monitoring sales patterns and implementing new sales strategies - implemented new corporate sales strategy in 2004Developed and introduced a new customer service training programme resulting in an immediate increase in most stores ATV

Used creative visual merchandising skills to enable a personal feel to each storeUtilised the current skill set in all stores and successfully succession planned many new team members to higher positions within the business.Highly successful evening event co-ordinator using this process to further build on customer awareness and relations.

Responsible for organising account administration and stock replenishment Supervised and managed staff ensuring tasks are delegated and all targets achieved

Directed and promoted the launch of the product range within HarrodsResponsible for liaising with UK PR company Ensured all sales and marketing possibilities were followed through and acted upon