Graham Crane work email
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Graham Crane personal email
IT and management consultant, programme/project manager and lecturer with over 40 years experience of leading edge and complex technical, commercial and business transformation roles in the public, finance and telecoms sectors. I have worked on projects, bids and contracts of all sizes up to many £ billions and personally led projects of many £ millions. For the last 22 years I worked part time as an associate ICT lecturer for the Open University.Business roles include: management consultancy; business & technical strategic planning & policy development; programme & project management; Corporate governance in context of re-organisation and business unit setup; marketing & market analysis, communications, costing/pricing, commercial & bid management for complex ITC bids; product & portfolio development & process improvement; quality management; information & knowledge management; customer experience improvement and B2B systems and process integration. IT roles include: computer centre manager; systems & business application programmer and analyst; testing/implementation/change; security consultancy; IT consultancy; IT Audit Information; intranet/eServices management; and IT standards and best practice development. I have worked on some fantastic projects with great people. I believe in being open and honest, having clear objectives, especially on complex and conflicting projects, and that people and team work are the key to success.
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Ict TutorThe Open UniversityTonbridge, Gb -
Ict TutorThe Open University Feb 2000 - PresentI mostly tutor first level IT and networking degree modules including TMXY130 for apprentices and TM111. Previously I tutored TU100 My Digital Life and T175, Networked living: exploring information and communication technologies & T171 You, your computer & the internet. Since 2019 I have been an apprentice practice tutor supporting degree apprentices throughout their courses. This year (2022) I have started tutoring the new second level TM256 cyber security module.Since 2010 I have been elected to represent Associate Lecturers (ALs) on the national AL Assembly (ALA) first for the South East (SE) region and more recently for the STEM faculty. As a member of the ALA I have represented ALs on the Institute of Educational Technology (IET) Central Academic Unit Committee 2013 -2015. AL Executive 2013 -2015, and STEM faculty meetings.
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Msc Telecoms TutorRdi Nov 2012 - Feb 2014 -
RetiredBt Nov 1989 - Feb 2012 -
Servicedge Programme ManagerBt Nov 2011 - Jan 2012Transforming and automating BT Wholesale's customer services
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Business-To-Business (B2B) Improvement Programme ManagerBt Sep 2010 - Nov 2011Improving our customer’s experience of our B2B e-trading gateways and customer portals, and inter-company systems and process integration
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Customer Experience Collaboration, Strategy & TransformationBt Jun 2009 - Nov 2011Transforming BT Wholesale's customer services by: leading on the definition and development of a three year strategy and plans to make BT Wholesale “No 1 for service”; product introduction process improvement including increasing reuse, introducing agile tools and techniques, a new BT wide operating model to improve quality, reduce costs and time to market; and introducing online product roadmaps to enable customer and industry-wide planning and investment.
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Co-Chair Of Nicc B2BBt Sep 2006 - Jan 2011We are a technical working group of the NICC, which was set up to "address and agree necessary technical arrangements for interconnection and interoperability for networks and services in the UK". NICC B2B's Our purpose is: "To agree system & process standards & best practice for automated business transactions between UK Communications Providers (CP) via Business-to-Business (B2B) and portal interfaces; In support of the emerging eMarket for "multi-service, multi-supplier, triple/quad play" services; By creating quicker, cheaper and better automated interfaces to the benefit of all UK CPs."Work is suspended subject to new requirements & support, we are however contributing the standards and best practice work we have done to the TMForum.See http://www.niccstandards.org.uk/ for more details
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Cio/It Strategy, Consultancy, Project & Programme Management & Customer EngagementBt Feb 2001 - Jun 200921Cn Programme Customer Consultation On Systems And Processes
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Principal Mgt Consultant, Strategy, Product & Business Dev, Marketing, Major Bids & Project/Prog MgtBt 1989 - 2001Worked on projects and contracts of all sizes and types up to many £ billions and personally led projects up to £ 40 million including: BT 21C Network; BT Wholesale Product IT systems; UK Dial-IP & Broadband roll out; SuperJANET 4; Police and Public Safety Radio (Airwave); MOD Office Systems. Led business and technical strategy development, and business transformation projects. Qualified as ISO 9000 consultant and auditor, and EFQM assessor. Product development and pricing. Portfolio development. Internal consultant to BT Chairman and Board.
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It Management Consultant & AuditorPrice Waterhouse 1987 - 1989 -
It Security & Project Management ConsultantCcta (Hm Treasury) 1985 - 1987Central Computer and Telecommunications Agency (HM Treasury). IT security and project management consultancy. Involved in creating methodologies for security and risk management, and project management then providing consultancy to government departments. Ran cross-department committees for IT security and first inter-departmental email system.
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It User Application Design, Development & ImplementationVarious Government Departments 1982 - 1985
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Systems Software DevelopmentDepartment Of Environment 1978 - 1982
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It Operations ManagerGovernment Dept 1977 - 1978
Graham Crane Skills
Graham Crane Education Details
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Success In Strategic Management & Influencing Skills -
BcsIt -
Maths & Science
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Maths And Computing
Frequently Asked Questions about Graham Crane
What company does Graham Crane work for?
Graham Crane works for The Open University
What is Graham Crane's role at the current company?
Graham Crane's current role is ICT Tutor.
What is Graham Crane's email address?
Graham Crane's email address is gr****@****net.com
What schools did Graham Crane attend?
Graham Crane attended Cranfield School Of Management, Bcs, University Of Brighton, The Open University, University Of Essex.
What skills is Graham Crane known for?
Graham Crane has skills like Program Management, Customer Experience, Tutoring, Distance Learning, Complex Solutions, E Learning, Ict, Customer Engagement, Broadband, Business Transformation, Higher Education, Lecturing.
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Graham Crane
Experienced Business Analyst And Accountant In Both The Business And Voluntary SectorsGloucester2yahoo.co.uk, cargill.com -
1gsk.com -
1nhs.net -
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