EXECUTIVE SUMMARYI am a very accomplished, performance driven management professional with strong leadership and relationship building skills. Thorough and committed; I have consistent success in developing and motivating dynamic, award winning teams generating sustained net profit growth year on year. Over 18 years of experience in front-of-house and back-of-house operations, P&L management and budget analysis. Attracting top talent and creating an atmosphere for success through training, coaching, motivating and recognition are the cornerstones to my career achievements.Starting in 2020 I founded a photography business grahamwhat.com with a partial client list that includes: BC Ferries, Scotiabank, Tour De Victoria, Fjallraven North America and Middle Beach Lodge amongst others. My focus is providing commercial lifestyle images, environmental portraiture along with landscapes for clients in Canada and North America.
Graham What Photography
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Owner And PhotographerGraham What PhotographyVictoria, Bc, Ca
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Owner / PhotographerGraham What Photography 2020 - PresentVictoria, British Columbia, CanadaI am a commercial, lifestyle and portrait photographer (with a healthy dose of landscapes thrown in for good measure) based out of Victoria, BC, Canada. I don't photograph subjects as much as I photograph how they make me feel. Every image I shoot, my aim and my assumption is that perfection is achievable. Anyone with a camera can take a properly exposed photo. My objective with every image I take is to provoke an emotion, a feeling or a memory. With every client I over deliver and meet or beat deadlines for deliverables. My business has been built on referrals and my reputation for eye-catching imagery.I would encourage you to take a look at my portfolio to get a sense of my style.Partial list of clients I've worked with includes:BC FerriesMiddle Beach LodgeScotiabankTour De VictoriaFjällräven North America
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Sales ManagerFjällräven 2018 - 2020Victoria, British Columbia, CanadaRecruited and fully trained a new team for the Victoria, BC location. Consistently achieved or exceeded sales targets, including during the pandemic. Developed the Canadian covid-19 safety protocols. Earned the number one inventory result for Canada and number two in North America. Completely revamped store merchandising and back of house inventory in order to increase sales and reduce shrink. -
General ManagerEddie Bauer Canada 2014 - 2018Victoria, BcSupervised, recruited, developed and retained an engaged management and sales team of 16 top performers resulting in sustainable net profit and KPI growth. Executed quarterly in-store events and clientele programs to drive traffic and sales. Developed relationship with Our Place Society for donations of unsellable merchandise, eliminating the wasteful practice of destroying used product. -Produced double digit sales growth year on year.-Integral in New Loyalty training program, leading to consistent 30% increases of new customer file.-Earned 21 Store of the Month / Store of the Region / Store of the Quarter awards. -Consistently achieved and exceeded sales / KPI targets.-Best of Bauer winner 2015 for largest sales increase company wide.-New Loyalty Captain for Western Canada.-Exceptional inventory control with top 10 results for shrinkage.
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Manager / MentorMichael Hill Jeweller 2010 - 2014British Columbia, CanadaIntegral in developing the Michael Hill Mentor-ship Program and supporting / improving under performing stores through structured training and assessments. Executed group training sessions with MIT's ensuring fundamental understanding of Michael Hill systems and business model. Coordinated with regional management team to determine and facilitate skill development in under-performing locations. Ultimately leading to increased employee engagement, consistent customer experiences and sustainable increases in both KPI's and net profit.-Top recruiting manager of new talent on both a regional and national level.-Developed and presented nationally, Michael Hill Re-style & Custom Design Events.-Grew business 33% in top line sales Y/E 2011.-5th best result internationally for net profit growth 2010 / 2011.-1st overall Care Plan attachment in BC region 2012 / 2013. -
President And FounderYou And Whose Army? 2004 - 2010Vancouver, Canada AreaDeveloped and established all phases of high-end retail clothing store and art gallery including: buying, store design, plan-o-grams, policies and procedures, human resources, training, event planning, market research, financing, accounting and marketing.-Designed selling system ensuring consistent client experience and sales performance.-Conceived and executed incentive programs ensuring meaningful employee engagement.-Surpassed 1st year projected sales targets by 18%.-Earned a strong, repeat clientele through relationship building, loyalty programs and second to none customer experiences.-Awarded “Best Retail Art Venue" from Vancouver Magazine in 2006.
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National Account ManagerGemini Packaging Ltd. 2000 - 2004Richmond, British ColumbiaGenerated sustainable growth of key national accounts for private label health and beauty manufacturer. Developing business plans and driving sales in the distributor / reseller markets. Working hand in hand with all departments from laboratory through to logistics.-Specialized in turning around failing or under-performing accounts, leading to double digit % growth.-Managed all phases of product development including - fragrance, viscosity, colour, packaging and label design.-Developed and established initial clientele in Asian markets resulting in $1.5 million of projected sales.-Partial client list included: Loblaws, Overwaitea, Safeway, Bartell Drugs, Prime Masters (Asia) and London Drugs
Graham Douglas L. Education Details
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Vancouver Film SchoolFilm Direction / Film Production -
Mathew Mcnair Senior Secondary
Frequently Asked Questions about Graham Douglas L.
What company does Graham Douglas L. work for?
Graham Douglas L. works for Graham What Photography
What is Graham Douglas L.'s role at the current company?
Graham Douglas L.'s current role is Owner and Photographer.
What schools did Graham Douglas L. attend?
Graham Douglas L. attended Vancouver Film School, Mathew Mcnair Senior Secondary.
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