Graham Hardy Email and Phone Number
Strategic growth partner to seriously ambitious businesses who want to scale both safely and profitably. at
@
Infusion Group
london, england, united kingdom
Graham Hardy's Location
London Colney, England, United Kingdom, United Kingdom
Graham Hardy's Contact Details
Graham Hardy work email
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Graham Hardy personal email
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About Graham Hardy
Are you a seriously ambitious business owner? Do you have big growth ambitions for the future but are struggling to know just how to build your business that doesn't expose you to worrying levels of risk?Do you often find yourself being the bottleneck in your business - caught up in the day-to-day, unable to delegate and losing sight of the bigger picture?Does it worry you to see so many property and construction businesses filing for insolvency after their growth plans came back to bite them?Well now its time to build a brilliant business that is not only perfectly primed for growth but also one that allows you to grow both safely and crucially profitably.Imagine having…✅ A clear growth plan that enables you to scale profitably and sustainably.✅ A highly motivated team who are all aligned with your vision.✅ A world class business model consistently delivered by all✅ A clear difference that will separate you from the competition✅ Ultimate Freedom (financial, choice and time)Our philosophy is rooted in driving purposeful change. With over 25 years experience of leading 000's of people and managing large, complex teams and functions, we channel our expertise into creating impactful change for 7 and 8 figure construction and property linked businesses.We already have a live portfolio of amazing 7 and 8 figure businesses and are regularly looking to introduce them to one another so that they can leverage each others professional networks. How ready are you to grow your business so it thrives when you’re not there?Find out by taking our ‘Scale Up Readiness Quiz' which can be seen at the top of my LinkedIn profile.It'll take less than 5 minutes and is completely free.If you’d like to talk about how we can partner together so you can start taking you and your business to the next level – let’s connect. You can reach me at info@infusion-group.co.uk to book in a free consultation using the following linkhttps://calendly.com/grahamhardy/30-minute-intro-callHere is what a couple of our clients say:📣 “They pushed our management team to places we didn’t think were possible. Everytime we speak there is a ‘lightbulb’ or ‘wow’ moment.” Jack Garratt, MD, Garrats D&T📣 “They have been there seen it and done it, not just read the books. If you're building, changing, expanding, or preparing your property/construction linked business for sale - get these guys involved" - Mike Cole, MD, Imagine Property Group
Graham Hardy's Current Company Details
Infusion Group
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Strategic growth partner to seriously ambitious businesses who want to scale both safely and profitably.
london, england, united kingdom
- Website:
- infusion-group.co.uk
- Employees:
- 4
Graham Hardy Work Experience Details
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Managing DirectorInfusion Group Jan 2019 - PresentHertfordshireFounder of the Freedom Blueprint | Showing successful, ambitious business owners how to build a brilliant business that runs itselfThe 6 Principles of The Freedom Blueprint: Create Clarity, Get Focussed, Take Ownership, Empower Leadership, Drive Performance, Track Results
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Co-Founder & OwnerThe Business Solution Hub Jul 2018 - Jan 2019HertfordshireOur mission is to radically strengthen the UK SME market by providing simple and bespoke solutions which enable our customers to realise their true potential.We offer a unique delivery approach which enables us to accurately assess the current state of your business before working with you to tailor simple solutions that are exactly right for you and your business. Our EAS (Enterprise Alignment System) is a key enabler to getting your business fully aligned and working towards your vision whether that be to grow, become more efficient or gear you towards a profitable exit. -
Programme Manager - Cpb Ring Fencing ProgrammeRbs Feb 2017 - Oct 2018London / ManchesterRing-Fencing Programme (Independent Commission on Banking – ICB) (Consultant Position) – (02/17 – Present)Programme Manager – Migrations Work Stream Lead• Responsible for leading out the closure of the migrations work stream for CPB franchise. Responsibilities include the completion of Western European migrations (Trade & Lending), completion of all remaining manual migrations (incl exits and modifications), remediation of residual assets that will remain within the ring-fence, completion of migrations for Lombard facilities and to realign significant volumes of prohibited exposures that need to be transferred between the RFB and NRFB under a cost centre transfer process.Programme Manager – Transition Service Centre• Programme Manager responsible for ensuring that the Commercial & Private Banking (C&PB) franchise reports a ‘clean ring-fence’ to the FCA/PRA before the regulation goes live on 1st January 2019• Solely driven the design and stand up of establishing a migrations utility (Transition Service Centre - TSC) that will plan, coordinate, control and then execute each and every complex migration required to ensure compliance• Defined a scalable operating model that allows the TSC to undertake the necessary complex migration on time and within budget whilst ensuring maximum control is in place at all times• Ultimate decision maker in the resourcing process of 20 FTE who will undertake the migration processes• Responsible for leading different work streams that define the operating model, stand up strategy, process definition, control framework (incl migration tracking) and execution framework (incl readiness) • Responsible for managing all aspects of the delivery plan (incl RAID items) and for tracking financials against forecast -
Operations Delivery Lead / Payment Services - Rainbow ProgrammeRoyal Bank Of Scotland Oct 2013 - Feb 2017London / Edinburgh - Consultant PositionProgramme Manager responsible for the design and successful stand up of the Payment Operations function within the new challenger bank Williams & Glyn.My role entails defining a strategic plan that spans all delivery clusters that include Domestic Payments, Clearing, Complex Payments, Reconciliations & Investigations, Markets (Loans, Deposits & FX) and Treasury. Additional areas of direct engagement/input include Financial Crime, Complaint Handling, ATM/Cash & Coin, WorldPay Strategy & Operational Accounting. As the Payment Services Delivery Lead I am responsible for defining fit for purpose operating models that befit the size of the new challenger bank (not RBS), manage all relevant programme risks/issues and provide senior management with appropriate status updates on progress. In addition to the above I have defined a delivery framework that provides a comprehensive level of rigour/self assurance that ensures that all aspects of stand up (e.g.Technology Design/Delivery, Service Agreement design, recruitment strategy, training approach, data migration approach, property requirements, testing and proving strategy/delivery, implementation etc) are undertaken to high quality standards that will greatly enhance the work transfer process to the new Williams & Glyn executive come what go-live.
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Deputy Coo - Global Restructuring GroupRoyal Bank Of Scotland Sep 2012 - Oct 2013London, United Kingdom - Permanent Position• Promotion from Head of Operations position• Drove the restructure & transition of the GRG Business Support function (London to Birmingham) to realise circa 30% headcount saving, whilst also delivering a more scalable business model• Acted as primary business owner of the People strategy during the restructure, and worked in full time partnership with HR to determine the approach, selection criteria and recruitment strategy• Prior to the restructure I was responsible for leading the Operational Control & Operational Support functions comprising circa 90 FTE• Operational Control comprised of 5 teams (Business Risk & Controls (FLOD)/ Incident Management / Assurance Testing / Technical Learning & Development & Internal Communications)• Operational Support comprised of 5 teams (AML/KYC Operations / Central Credit Operations / Loss Data Collection / Business Management & Strategy & Credit Review Secretariat• Deputise for the COO as required in executive steering committees and other senior fora• Manage the GRG COO strategic planning process (budgets/forecasting etc)• Work closely with Operational Risk & Group Internal Audit to delivery a first line of defence control framework that enhanced our licence to operate• Act as a panel member on Strategy & Credit reviews where relationship managers receive feedback and seek advice on case strategy
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Head Of Operations - Global Restructuring GroupRoyal Bank Of Scotland Aug 2010 - Sep 2012London, United Kingdom - Permanent Position• Responsible for 4 diverse teams with over 60 people under management• GRG Change Management – 20FTE – Directly responsible for driving the Change agenda within GRG with a budget of £20m. Changes managed by this team include (but not limited to), development of Credit systems, database/web development, delivery of regulatory initiatives such as Treating Customers Fairly, Complaints Handling and the Asset Protection Scheme• GRG Central Operations – 12 FTE – Responsible for the day to day support to the frontline relationship managers and to implement adequate operational control. Typical tasks include reconciling internal suspense accounts, invoice processing, limit marking and ensuring the wider division are compliant with Group Wide policies and procedures• Loss Data Collection – approx 25 FTE – Responsible for ensuring that data is captured in a timely, accurate and complete manner during defaulted periods (as per Basel guidelines) so that loss experience can be compiled and fed into our risk modelling teams. Outcomes have a significant impact on our internal capital requirements• Business Mgmt Team – 6 FTE - Responsible for business administration support across GRG. Activities include property strategy, joiner/mover/leaver administration, BCP coordination, secretariat duties, headcount reporting, power of attorney coordination)
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Project Manager - Grg Change Management TeamRoyal Bank Of Scotland Apr 2010 - Jul 2010London, United Kingdom - Contract Position• Responsible for defining and implementing a robust and efficient control environment within GRG Operations (incl defining scope, process mapping, implementation phasing, risk issue management etc)• Identification of new risks, actions, issues & dependencies (RAID) with suitable plans implemented and managed through to resolution• Chairing multiple workshops where enhancements to existing processes were captured (e.g. control, training and process improvements)• Provide regular updates to key stakeholders through the production of status reports
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Manager - Fx/Mm Pre Settlements & Client ServicesHsbc Nov 2009 - Mar 2010London, United Kingdom• Leading two teams totalling 28FTE that incorporated all pre-settlement activity within FX/MM Operations• Key stakeholder in delivery new strategic confirmations matching platform (Smartstream TCM)• Implement next streamlined controls which reduced the overall cost per trade• Successfully appointed Business Sponsor for GM Operations for GBM Graduate Programme• Direct responsibility for the timely resolution of client issues for both Top-Tier and Priority clients• Primary point of contact for Front Office in relation to all post trade queries/issues -
Head Of Control Strategy - Business Management & Control - Global Banking & MarketsRoyal Bank Of Scotland Feb 2009 - Oct 2009London, United Kingdom• Led a project to implement a credit default reporting tool to better position GBM in respect of clients defaulting on their obligations and currencies such as ISK encountering difficulties. • Instigated and led a global review of our control framework both during and post Integration of ABN Amro business into RBS which identified key risks that led to improvements in both controls and processes • Directly responsible for defining and rolling out new innovative approach to control assessments across all product lines. This involved obtaining buy-in from the Global Head of Operations and their OLT• Responsible for the creation and roll-out of a Risk, Control & You mandatory training programme for 4000 GBM Operations staff
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Head Of Treasury Operations Client Services - Global Banking & MarketsRoyal Bank Of Scotland May 2008 - Jan 2009London, United KingdomManage 6 diverse teams in addition to having a global remit to maintain effective control within Treasury Operations.The teams I specifically managed were:1. Corporate Investigations & Compensation (13FTE)2. FX Middle Office (4FTE)3. North American Treasury Operations Settlements Team (8FTE)4. Structured FXO Drafting Team (7FTE)5. BAU Change Project Team (7FTE)6. Market Conditions Team (2FTE)• I led and successfully delivered the transition of the North American Settlements team to Chicago Q4 2008 which enabled us to realise our strategic Target Operating Model • Established a new control framework to assist in managing our exposure to non-receipts during unprecedented market volatility. This resulted in an average daily reduction of £500m exposure.• Became the primary contact point for Sales when looking for specific hand-holding of highly sensitive trades that assisted GBM in winning new business – Gained direct praise from GBM Global Head of Markets for outstanding innovation and delivery• Reduced total Nostro breaks from a high of 1200 to just 36 in less than 6 months with no headcount adjustment through restructuring the team and acting upon root cause analysis • Attended numerous client meetings to discuss post-trade issues and also helped drive down exposure to compensation claims through reaching agreement with clients to net aged claims
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Manager - Fx Middle Office - Us Settlements & Corp Inv/Compensation - Global Banking & MktsRoyal Bank Of Scotland Jul 2007 - May 2008London, United Kingdom• Challenged existing practices/structure to deliver significant efficiency gains which resulted in a reduction of 50% manual processing on a daily basis. Nominated for a GBM Global Support ‘Work-Out’ award in 2008 • I successfully implemented a true ‘follow-the-sun’ model for the FX/MM Middle Office which enhanced our sales support service whist strengthening our global resilience plans• Managed the Corporate Investigations & Compensation team (7FTE) for FX/MM & FXO and implemented a paperless environment that resulted in greater efficiency and control
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Manager Mis, Line Projects & Off-Shoring CoordinationRoyal Bank Of Scotland Nov 2006 - Jul 2007London, United Kingdom• Managed a team of four people to drive forward significant change in the MIS & Line project space within FX Operations• The team became recognised as ‘Leading The Way’ across GBM in terms of MI innovation and reporting through the creation of new databases and enhanced feeds from core systems that exceeded the expectations of senior stakeholders• Responsible for centralising MI & control for all products falling under Treasury Ops • Responsible for implementing a truly global BCP model (project RACE) across Treasury that met the requirement of the FSA whilst also strengthening our global resilience across all teams• I successfully managed the Project assurance requirements relating to the 35 FTE 2007 FX Role transitions to the UK Operating Centre in Newcastle-Under-Lyme that enabled GBM to realise a £2k per person per month cost saving
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Associate Supervisor - Cliveden ProjectRoyal Bank Of Scotland Jul 2006 - Nov 2006London, United Kingdom• I successfully led all project assurance responsibilities for the 30 roles that transitioned from London to the Global Operations Centre (GOC) in Singapore. The success of these transitions led to an annual cost saving of greater than £1m• Led and managed a week long training workshop to 30 new recruits in Singapore• Built and implemented comprehensive training/transition documents to help aid seamless transitions
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Associate Supervisor - Financial Institutions TeamRoyal Bank Of Scotland Mar 2005 - Jul 2006London, United Kingdom• Supervised a team of 6 FTE to ensure the accurate settlement of FX, MM, FXO, ED & Collateral trades• Implemented staff development plans for low performing associates to help strengthen the teams and individuals output
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Manager Middle Office Fx/Mm - (Merrill Lynch Investment Managers - Mlim)Bny Mellon May 2004 - Mar 2005London, United Kingdom• Managed a team of 7 FTE to ensure the accurate settlement of FX & MM trades received from MLIM• Attended regular Operations Service Review meetings with MLIM and brokers/custodians• Ensured all actions taken away from client meetings were effectively managed and resolved to ensure client satisfaction -
Section ManagerBny Mellon Jan 2003 - May 2004Managed a team of 12 FTE to ensure the accurate processing and settlement of FX trades for the European TreasuryDelivered trend analysis to ensure continuous development of STP levelsDevelopment and appraisal of staff performance to ensure continuous improvement
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Senior Clerk / SupervisorBny Mellon Oct 2001 - Jan 2003Supervise daily workflow of 12 FTE to ensure smooth running of day-to-day businessApproval of Restricted Currency FX trades ensuring all were related to an equity purchase or sale, dividend or Corporate ActionDaily monitoring of trade flows between front office and back office systems to ensure all trades are processed in a timely mannerDealt with trader and client queries to ensure their timely resolution
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Loans Administration & Portfolio Valuation ClerkBny Mellon Feb 2000 - Oct 2001Responsible for ensuring all syndicated and agency loans were prepared and processed both accurately and efficientlyRegular checking of loans committed in BNY London's books against the loan agreementsClient valuation reporting for private client portfoliosPreparing and submitting credit proposals for European Credit Committee Review
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Fx/Mm Confirmations ClerkBny Mellon Aug 1999 - Feb 2000Responsible for confirming all FX/MM trades ensuring that all mismatches were dealt with and resolved in a timely mannerManaged the account maintenance for all BNY Nostro accounts Preparation of monthly brokerage statements in readiness for management review
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Account Administration/Payments ClerkBny Mellon Oct 1996 - Aug 1999Responsibility of performing maintenance on all BNY client accounts (i.e. new account setup, SSI, Confirmation preferences etc)Responsible for ensuring all SWIFT/CHAPS/BACS payments were accurately settled within tight deadlines
Graham Hardy Skills
Prince2
Banking
Fx Options
Treasury
Middle Office
Foreign Exchange
Leadership
Equities
Strategy
Operational Risk
Process Improvement
Back Office
Management
Portfolio Management
Settlement
Investment Banking
Business Process
Swift Payments
Derivatives
Project Management
Credit Operations
Aml/kyc
Operating Model Design
Business Process Re Engineering
Change Management
Operational Risk Management
Credit
Project Delivery
Business Process Improvement
Graham Hardy Education Details
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Chesham Park Community College
Frequently Asked Questions about Graham Hardy
What company does Graham Hardy work for?
Graham Hardy works for Infusion Group
What is Graham Hardy's role at the current company?
Graham Hardy's current role is Strategic growth partner to seriously ambitious businesses who want to scale both safely and profitably..
What is Graham Hardy's email address?
Graham Hardy's email address is gr****@****rbs.com
What schools did Graham Hardy attend?
Graham Hardy attended Henley Business School, Chesham Park Community College.
What are some of Graham Hardy's interests?
Graham Hardy has interest in Children, Economic Empowerment, Politics, Environment, Education, Disaster And Humanitarian Relief, Health.
What skills is Graham Hardy known for?
Graham Hardy has skills like Prince2, Banking, Fx Options, Treasury, Middle Office, Foreign Exchange, Leadership, Equities, Strategy, Operational Risk, Process Improvement, Back Office.
Who are Graham Hardy's colleagues?
Graham Hardy's colleagues are Laura Wheatley.
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Graham Hardy
Oakley -
graham hardy
Maintenance Engineering Specialist At Urenco Chemplants Limited, Responsible For Identification Of Critical Spares And Procurement For Site Stock HoldingGreater Cheshire West And Chester Area -
Graham Hardy
Nuclear/Chemical Engineering Maint Lead Comah Top Tierover 3O Years Offshore Experience As Oim & Ops & Maint Leader.Hoylake3talisman-sinopec.com, bp.com, talisman-energy.com3 +447941XXXXXX
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Graham Hardy
London
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