Graham Hartman Email & Phone Number

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Facilitated efficient and accurate processing of orders.Drafted purchase orders and invoices to submit to the accountingdepartment.Created and distributed weekly status updates to costumers concerningtheir orders.Confirmed that delivery address and dates are accurate.Supported the sales staff in whatever capacity was needed

Chattanooga, Tennessee Area

Oversaw day-to-day operations of box office, includingcommunications with customers, department leads and ticketingcompany.Managed over 300 Full Season and Mini Plan customer accounts.Worked with marketing and sales department to create andimplement upsell opportunities for events.Collaborated with finance to check accuracy of reporting againstmoney.

Chattanooga, Tennessee

Handled 50+ calls per day to address customer inquiries and concerns.Sold Full Ticket Menu including: Groups, Picnic Areas, Suites, etc.Achieved $37,000 in group sales for the 2017 season.Oversaw Most Improved Student Program, with over 9,000participants.Managed staff and operations of game-day picnic areas for groupsbetween 50-350 individuals.Supervised.

Cleveland, Tennessee

Supervised 2-4 employees per shift.Handled Monthly Inventory.Responsible for $500-3500 per shift.Responsible for closing of the store, including delivering daily profits to the bank for night deposit.Maintained high standards of customer service during high-volume, fast-paced operations.

Johnson City, Tennessee Area

Responsible for day-to-day team operations, including practice andfacility set up and preparation.Organized team film operations, including oversight of team practicefilm to align with coach preferencesRecorded and ensured accuracy in player and team statisticsthroughout the season.Corresponded with high school coaches, players, and athletic staff.

Johnson City, Tennessee Area

Assisted with 53% attendance increase, which was 4th highest inMinor League Baseball for 2014 season.Assisted fans with ticket purchases, while addressing any concernsthey may have.Organization achieved increase in revenue by over 40%, includingorganization record in ticket sales. Oversaw ticket sales on game-days.Provided high level of customer service to.

Chattanooga, Tennessee Area

Worked under the supervision of the Director of Ticketing, to achieve the sale of individual and season tickets.Responsible for advertising game-day promotions to potential customers.In charge of selling game-day tickets and providing will-call tickets to fans.Assisted with the sale of group outings between 10-100 people.Handled between $2500-$5000 per.

Bachelor Of Science (B.S.), Sports Management, 3.7

Activities and Societies: Sigma Alpha Epsilon Fraternity Preview and Orientation Leader Organization.Graduated Cum Laude with a Bachelor.

Education record