Graham Kipling Email & Phone Number

Australia

Australia

The primary role of the Specialist – Business Solutions / Pre- Sales Professional Services Consultant is to work within a dedicated team on the Solution Design, Solution Scope and Sales of predominantly medium scale integration projects based around the Print, Document Management and Workflow technologies.Job Responsibilities:• Develop and execute BBC Digital strategies for Solutions and Professional Services products and solutions. • Strategically develop marketplace points of… Show more The primary role of the Specialist – Business Solutions / Pre- Sales Professional Services Consultant is to work within a dedicated team on the Solution Design, Solution Scope and Sales of predominantly medium scale integration projects based around the Print, Document Management and Workflow technologies.Job Responsibilities:• Develop and execute BBC Digital strategies for Solutions and Professional Services products and solutions. • Strategically develop marketplace points of difference to ensure optimized return on investment for all activities undertaken in line with business marketing plans and company objectives. • Consult with customers to understand their business requirements to design software solutions from a diverse range of service solutions centred on Professional Services offerings.• Implement the client’s solution from Canon, Lexmark and Lanier market leading software solutions.• Assume project leadership on Professional Services implementations.• Develop, maintain and implement methodologies and standards within the Professional Services team Show less

South Africa

Tasks and job functions:• Consult with customers and resolve machine breakdown issues.• Diagnose machine faults – electrical, mechanical and software.• Make necessary mechanical, electronic and software adjustments to machines or electronic boards.• Repair or replace worn or defective parts to get machines operational and in good working order.• Disassemble machines and perform routine maintenance procedures.• Check programming features of machines and perform necessary… Show more Tasks and job functions:• Consult with customers and resolve machine breakdown issues.• Diagnose machine faults – electrical, mechanical and software.• Make necessary mechanical, electronic and software adjustments to machines or electronic boards.• Repair or replace worn or defective parts to get machines operational and in good working order.• Disassemble machines and perform routine maintenance procedures.• Check programming features of machines and perform necessary adjustments or installation software configurations (Information Technology).• Consult with users/ customers as per operating requirements of the machines, correct workload and paper-flow analysis.• Prepare new machines ready for installation at customer premises or office showrooms. • Be available to assist field engineers (technicians) with machine breakdowns.• Be present in order to repair machines as quickly and effectively as possible to keep machine downtime to a minimum.• Attend the latest training on new machine models and technical updates.• Project manage the rollouts of new equipment in large organizations (Tiger Brands, Adcock Ingram and Accenture).• Set up printing management software solutions for large organizations. • Provide training for Canon Service and System Engineers.• Project manage the roll out of Canon e-maintenance in South Africa. (Installations, administration)• Provide training on Canon e-maintenance for Canon South Africa partners.• Help develop remote meter capturing solutions.• Maintain a high level of morale in the team. Show less

Johannesburg , South Africa

Tasks and job functions:• Consult with customers and resolve machine breakdown issues.• Diagnose machine faults: electrical and mechanical.• Make necessary mechanical, electronic and software adjustments to machines or electronic boards.• Repair or replace worn or defective parts to get machine operational and in good working order.• Disassemble machines and perform routine maintenance procedures.• Check and replace defective or worn parts and wiring harnesses… Show more Tasks and job functions:• Consult with customers and resolve machine breakdown issues.• Diagnose machine faults: electrical and mechanical.• Make necessary mechanical, electronic and software adjustments to machines or electronic boards.• Repair or replace worn or defective parts to get machine operational and in good working order.• Disassemble machines and perform routine maintenance procedures.• Check and replace defective or worn parts and wiring harnesses etc.• Check programming features of machines and perform necessary adjustments or installation software configurations (Information Technology).• Maintain an effective car-stock compliment of spares for machines.• Maintain a complete tool bag with up to date tools for the job, including a multi-meter for electrical and electronic measuring/testing.• Consult with users/customers as per operating requirements of the machines, correct workload and paper-flow analysis.• Ensure machine parts are clean internally and externally before leaving the client.• Prepare new machines for installation at customer premises or office showrooms.• Refurbish used machines to defined standards ready for similar distribution.• Be available to assist technicians in the field with machine breakdowns.• Repair machines as quickly and effectively as possible to keep machine downtime to a minimum. • Follow up on spares orders and requests in order to achieve a low turn around time for the customer.• Attend the latest training on new machine models and technical updates.• Maintain a high level of morale in the team. Show less

Bachelor Of Commerce, Information Management

National N Diploma In Electrical Engineering N3-N6, Electrical And Electronics Engineering

Senior Certification