Liam Graham Email & Phone Number

London, England, United Kingdom

○ Oversees content marketing strategy for the recognised market leader in European food tourism, working in an international team spread across 14 cities.○ Individually strategised and created 20 pieces of 300,000+ view social media content across Instagram, TikTok, Facebook and YouTube in a one-year period, 6 of which hit over 1,000,000 views.○ Achieved.

Vancouver, British Columbia, Canada

○ Collaborated with the Director, Social Media & Communications to build and maintain strong relationships with senior leaders and stakeholders.○ Created and executed paid and organic social content strategies, reported and analyzed monthly account data and provided insights for Northland's 6 major multinational restaurant and hotel brands simultaneously.

○ Provided social media consulting services to the City of Surrey's Investment and Intergovernmental Relations department, enhancing their online presence, brand and engagement.○ Developed comprehensive guidebooks for Invest Surrey & Partners' social media channels, optimizing employee involvement and implementing effective digital content strategies.

Vancouver, British Columbia, Canada

○ Directed and executed content calendar for social media channels (Twitter, Instagram, Facebook, TikTok), resulting in $2.36 million annual owned media value.○ Managed transition to a relatable tone on social media, effectively engaging with 850,000+ followers and mitigating reputational risk.○ Achieved over 600% growth in TikTok following in less than.

Vancouver, British Columbia, Canada

○ Oversaw Events and Experience grassroots portfolio, including management of the 'Caps Cruiser program and supervision of a team of 20 part-time staff.○ Collaborated with internal content team to produce engaging material for children's programming ('Caps Clubhouse).○ Worked closely with various departments to enhance visual elements and activations.

Vancouver, British Columbia, Canada

○ Engaged with customers while running food and serving drinks.○ Ensured organized yet quick service while communicating with other team members. ○ Maintained composure in a fast-paced, demanding environment.

Richmond, British Columbia, Canada

○ Successfully managed YVR's Instagram and Facebook pages, consistently creating original content and actively engaging with passengers to enhance traveler experience.○ Demonstrated exceptional customer care skills while addressing inquiries, providing prompt and effective solutions to ensure passenger satisfaction.○ Utilized creative engagement tactics.

Richmond, British Columbia, Canada

○ Co-led and organized several official events including inaugural flight celebrations, award presentations and internal proceedings.○ Successfully represented the brand and provided exceptional customer service during community festival activations and guided tours.

North Vancouver, British Columbia

○ Revitalized neglected website and redesigned both print and digital assets in line with brand guidelines.○ Managed all social media accounts, establishing a loyal follower base using targeted paid advertising, despite limited budget.○ Represented store and brand professionally in all customer service dealings, handling cash transactions and balancing.