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Seasoned professional with proven ability to develop productive relationships with key stakeholders, including executives and senior managers in the Banking and Financial Services sector, undertaking a wide variety of senior roles. A succesful track record in managing project timelines, tracking progress against milestones, and mitigating risks, issues and dependencies. With particular experience in Property Optimisation & Planning, Workplace Transformation, Project Management, Business Analysis, Business Strategy Development and IT Systems Support. Strong stakeholder and relationship management skills which have been developed throughout his career.
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Strategic Property ManagerTsb BankDunfermline, Gb -
Strategic Property ManagerTsb Bank Dec 2022 - PresentEdinburgh, Scotland, United Kingdom -
Lead Project ManagerTsb Bank Mar 2021 - PresentEdinburgh City, Scotland, United Kingdom -
DirectorAgilis Consultants Ltd. Jan 2018 - PresentDunfermline, Fife, United KingdomLooking for new opportunities.
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Project ManagerVirgin Money Oct 2019 - Feb 2021Glasgow -
Project ManagerClydesdale Bank Apr 2018 - Oct 2019Glasgow, United Kingdom -
Senior Stakeholder ManagerLloyds Banking Group Aug 2009 - Sep 2017Edinburgh, United KingdomProperty liaison between property division and six internal operational business units incorporating three regulatory rectifiction programmes and insurance division relationship, covering circa 13,600 employees across 43 locations.- Led three programmes examining outsourcing and insourcing opportunities for insurance business area; collaborated with internal and external workstreams, identified solutions in accorandance with requirements and operating model, provided input to budgetary costs, and reported progress against milestones, risks, issues, and dependencies..- Divisional programme lead for Groups Workplace Strategy Progamme; advised on strategy and interfaced with senior-level stakeholders to obtain approval for agile working and proposed building exit opportunities to meet three-year target. Key highlights include securing agreement to relocate buiness unit to a smaller location, avoiding a more expensive short term lease renewal, and saving £2.2m.- Contributed to realisation of run rate benefits of £43.8m and exit from 51 properties by delivering Simplification Property initiative, challenging working processes, and encouraging innovative approch to space utilisation.- Integral member of team that secured exit of non core buildings post acquistion by Lloyds, resulting in reduction of property footprint by 231 properties and £100m in run rate benefits.- Served as property lead of three regulatory rectification programmess for PPI, Package Bank Accounts, and Retail Bank Products, including managing all space requirements and moves/changes under highly compressed timeline to meet mandated FCA deadlines. -
Head Of Business Strategy & Relationship ManagementHbos Aug 2008 - Aug 2009Represented the business in development of overarching Property strategies and flexible working initiatives to optimise space utilisation and cost management.- Served as trusted advisor and partner to senior executives and management of legacy HBoS and Lloyds during challenging transitional period.- Prepared and presented informative bsusiness cases, challenged occupation requirements and costs and gained stakeholder buy in for property exits, workplace strategies, and space efficiency tactics across the estate, achieving measurable change within the first 18 months of integration.- Chaired and managed weekly meetings with stakeholders of new Wholesale business following acquistion by Lloyds to communicate progress and discuss issues.- Maintained team morale and performance levels during a period of uncertainty and change by maximising transparency, information sharing, and problem resolution. -
Director Of Corporate Workplace SolutionsHbos Nov 2007 - Jul 2008Edinburgh, United KingdomDirected 16-member team charged with delivering Workplace Management Projects and overseeing building operations, including reception services and facilities/meeting rooms.- Collaborated with other leadership team members to implement a one-division property strategy across the entire business.- Played instrumental role in developing HBoS Property Strategy prior to acquisition by Lloyds, including assisting in shaping the exit strategy by providing key business information for Scotland region under tight timelines.- Steered successful delivery of two new buildings to time, cost and quality requirements; one enabled exit of five surrounding buildings and creation of new centre of excellence in Glasgow and the other in Edinburgh to support growth. Both locations adopted flexible ways of working and ratios.- Key member of Scotland Property Forum, working closley with Chair to provide insights, planning direction, support, and prioritisation on property-related initiatives across Scotland; ensured alignment with business initiatives.
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Associate DirectorHbos Jan 2004 - Oct 2007Chester, United KingdomDirected a Workplace Management team responsible for the effective operation of strategic sites across Scotland for the Corporate divison. This included building and maintaining relationships across the business at all levels. Responsible for the delivery of projects which include Property, cost reduction initiatives, process improvement, organisational design and smarter ways of working. The team also managed reception services, meeting room management and other workplace facilities as well as a key interface between the business and the FM Services.- Successfully managed a sensitive project rolling out a new FM model to Corporate division working closely with the Property team and external supplier. - Successfully managed the disposal and associated business moves for sites in Perth and Edinburgh as well as a tactical business solution in Glasgow to time, cost and quality.- Numerous minor works projects to improve working environments or provide for growth delivered succesfully across 6 locations.- Sucessfully introduced more felxible ways of working to the HR/L&D and IT functions in 2 sites.
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Project ManagerHbos Nov 2001 - Dec 2003ChesterManaged small to medium sized projects for Business Banking division, using structured project documentation and methodology to deliver change initiatives. Sucessfully managed relationships across the business and with external suppliers at all levels. Projects were delivered to time, cost and quality.- Business Project lead for a major programme creating a new 1200 seat Business Banking centre of excellence in Edinburgh. Worked with senior stakeholders across the business and supply lines managing a £12m budget through the full project life cycle.- Sucessfully delivered three Business Banking expansion projects in Glasgow, Motherwell and Inverness. Working closely with Property and IT functions to deliver business requirements on time and to budget.- Sucessfully managed the rollout of high cash bandit screens across eleven Business Banking counters in the BoS network.
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Business Development ManagerHbos Oct 2000 - Oct 2001Chester, United KingdomThe role involved the identification, negotiation and development of strategic Joint Ventures and Partnerships for the Bank of Scotland.The overall aim was to bring a range of BoS products and services to the partner’s customers via a combination of a white labelled or co-branded multi-channel offer.The purpose of the role was to identify ideal strategic partners, contacting and setting up of initial exploratory meetings. The negotiation of JV terms including working practices, remuneration, targets, reporting.Negotiation took place at senior management and board level, in person and via video/teleconference with the partner representatives. Patnerships were explored with companies such as Royal Sun Alliance (RSA), Hiscox and Willis and developed in to a Partnership with RSA.Internal Bank of Scotland targets for this role included number of deals signed, new customers gained, revenue generated and overall ROI with a focus on profitability.
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Developer / Senior PlannerBank Of Scotland Feb 1999 - Oct 2000Chester, United KingdomLead a team of 3 managing/supporting the business on all developments of a Predictive Dialler spread across 2 sites.Responsibilities included:- Project managing all Dialler developments (upgrades, patches, testing)- Guide Script development- Business Objects Reporting- Fault Reporting and Resolution- Supporting business on Campaign Management- Supporting Trainers on any enhancements or new features to be trainedKey Achievements - Sucessfully managed an expansion and migration project, ensuring the installation of hardware/software went smoothly and that all necessary scripting requirements for the Migration were fulfilled.- Worked closley with IT to ensure that the varios components of the systems were fully Year 2000 compliant. -
Project CoordinatorBank Of Scotland Jun 1996 - Jan 1999Manchester, United KingdomPart of a 2 person team responsible for the first Predictive Dialler implementation for NWS Bank plc a wholly own subsidary of Bank of Scotland.The core function of the team was to manage and support the system within the division and to liaise with both the business areas and IT to identify and implement enhancements to the system.Responsibilities included:- Project managing all Dialler developments (upgrades, patches, testing)- Guide Script development- Business Objects Reporting- Fault Reporting and Resolution- Supporting business on Campaign Management- Supporting Trainers on any enhancements or new features to be trainedSkills Required -- Statistical Analysis skills- Unix skills- Structured Query Language (SQL) skills- Sybase Database skills- Visual Help skills- Business Object skills
Graham Ward Skills
Graham Ward Education Details
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Rainhill High
Frequently Asked Questions about Graham Ward
What company does Graham Ward work for?
Graham Ward works for Tsb Bank
What is Graham Ward's role at the current company?
Graham Ward's current role is Strategic Property Manager.
What is Graham Ward's email address?
Graham Ward's email address is gr****@****ybg.com
What schools did Graham Ward attend?
Graham Ward attended Rainhill High.
What skills is Graham Ward known for?
Graham Ward has skills like Stakeholder Management, Banking, Risk Management, Project Delivery, Financial Services, Business Transformation, Change Management, Relationship Management, Business Analysis, Building Relationships, Senior Stakeholder Management, Project Portfolio Management.
Who are Graham Ward's colleagues?
Graham Ward's colleagues are Adib Zerzeri, Farouk Ammari, Jacqui Hunter.
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