• Managed over 300 customer accounts for client retention and support. • Provided actionable recommendations to improve customer satisfaction. • Re-factored customer on-boarding process to save company time and money. • Lead objection-handling training for new hires in a fast-growing environment.

• Developed a marketing platform to automate the delivery of small business videos.• Provided marketing consultation and video production to small / medium enterprises.• Attended networking events to generate business development prospects.• Developed a comprehensive training manual for video marketing software platform.

• Created all marketing materials; including project shirts, banners, posters, and miscellaneous advertising materials.• Coordinated a project for 200 Habitat for Humanity homes in efforts to achieve greener living by installing 4,000 compact florescent light bulbs.• Managed 150 college students to provide installation services for product.• Saved the community $250,000 in lifecycle value, mitigated 2,000,000 pounds of carbon, offset the equivalent of driving 225 cars for one year.