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@mcorp.cx
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Graham Clark Ccxp is listed as Driving operating improvement and competitive advantage through digital first but not digital only experience management technologies at McorpCX, based in Santa Rosa Beach, Florida, United States. AeroLeads shows a work email signal at mcorp.cx, phone signal with area code 404, and a matched LinkedIn profile for Graham Clark Ccxp.
Graham Clark Ccxp previously worked as Vice President Market Development at Mcorpcx and Member Board Of Directors at Mcorpcx. Graham Clark Ccxp holds Acs (Applied Computing Systems), Business And Computing from Brunel University Of London.
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AeroLeads found 1 current-domain work email signal for Graham Clark Ccxp. Compare company email patterns before reaching out.
I am a ‘Digital first but not Digital Only’ Multichannel Customer Experience Transformation practitioner and leader focused on transformational solutions that deliver measurable outcomes based on deep Customer Understanding and Insights,. Customer Analytics and increasingly digital and technologies enabled operating models.I have a a special focus on delivering multichannel customer, employee and partner focused, Effective, Easy & Emotionally Engaging Experiences integrating Business Strategy, Operations, Digital Experience, Digital Analytics, Digital Integration and Infrastructure elements. And a passion for digital CX innovations such as Journey Analytics, Journey Orchestration, Robotics, Chatbots, Intelligent Advisors, Virtual / Augmented Reality and environmental experience capabilities.Excitingly I am entering my 20th year of applying AI solutions that elevate customer experiences and deliver transformational business outcomes. From the launch of Behavioral Analytics at eLoyalty in 2004 through various conversational AI and investment roboadvisors 2011 - 2016, VoC insights platforms and now my exciting role at Gestalt Digital developing and deploying AI applications as teh AI Movement gathers pace.For 20 years my passion has been on new Digital Operating Models (DOM) including "Digital Only" and "Digital First But Not Digital Only" strategies ranging across Online, Mobile, Social Media, Messaging (Email, SMS, Text), Store, Kiosk, Contact Center, IVR and Field channels and cross functional Digital Marketing, Sales and Service strategies incorporating Cloud / SaaS / ITO / PaaS / Hosted / Managed and BPO models. Recently I have increased my focus on the growth of Data Science, Predictive and Prescriptive Analytics and the growth of Artificial Intelligence + Digital to deliver emerging Intelligent Business Models (including Roboadvisors). I hold British and US passports and am a national and global road warrior traveling up to 80% of my time. I have built and led organizations from 2 to 700 people, startups, midsized and Fortune 100 divisions, maintain a rolodex of 5000+ active business relationships and have entrepreneur experience founding 5 technology and service companies.Success in today's global digital revolution business and technology vision and strategy, with uncompromising execution, a passion for partnerships and team models. Combined with a laser commitment to activation success, an agile business mentality and a global cultural affinity including gender, cultural and geographic diversity.
Listed skills include Strategy, Crm, Cloud Computing, Outsourcing, and 46 others.
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San Francisco, CA, US
McorpCX is one of the worlds leading Customer Experience Strategy, Experience Blueprinting, Customer Journey Mapping and Persona Modelling consultancies. With deep experience across BFSI (Banking Financial Services and Insurance), HiTech, Life Sciences/Healthcare and others, McorpCX has been ranked THE boutique industry CX Strategy leader alongside global.
San Francisco, CA, US
Appointed to MCorpCX board of directors to help formalize options analysis and drive decisioning on strategic business direction with intent to help lead execution of the strategic direction based on a number of the options under consideration.Stood down from board position based on directional decisions taken. MCorpCX is one of the worlds leading Customer.
Minneapolis, Minnesota, US
It is an honor to be asked to assume this leadership role after two years being led by the amazing Patty Soltis, helping to promote CXPA, the heart of the CX movement globally, here in Florida.
A podcast bringing together a global community ofthose who work in CX and those CX curious
Miramar Beach, FL, US
The power of Customer Results comes from a market leading global ecosystem of practitioners, technology solutions providers and industry experts all committed to the belief that ‘Results Matter‘, especially from Digital Experience, Digital Analytics, Digital Integration and Digital AI driven Intelligent Business Models serving today's "Digital First But.
Greater New York Area, NJ, US
Delivering Applied AI/ML solutions including Customer Contact Insights Management, Pricing, Market Forecasting and Intelligent Experiences through EazyML (www.eazyml.com) a market leading, powerful ML / AI tool which emerged from IPSoft's Amelia system (www.amelia.com).EazyMl delivers powerful results, transparency, explainability and ease of use (four key.
Tampa, FL, US
A pleasure to have been able to provide some contribution before this program was cancelled.
London, GB
Roswell, Georgia, US
Clickagy (www.clickagy.com) is the next generation of psychographic and behavioral analytics revolutionizing Digital Marketing ROI. Clickagy’s Audience Lab platform delivers 300% to 500% uplifts in Digital Marketing ROI using Natural Language Processing (NLP), Machine Learning (MLM) and Artificial Intelligence to deliver Insights and improvements in.
Johannesburg, Gauteng, ZA
inQuba is the fast-rising leader of the 2nd Generation of Customer Performance Platforms (CPP's) otherwise referred to as CX Metrics and Measurement or Customer Listening Platforms. Purpose built on cloud, multichannel surveys and listening through email, SMS, social mining and text analytics of inbound email contact centers. Open API's provide easy.
Overland Park, KS, US
Graham provided digital transformation and digital customer experience solutions expertise to OTSI in exploration of their digital transformation goto market strategy. With 32 years of technology driven transformation experience and 18 years at the forefront of the digital revolution he is a passionate advocate of ‘digital first but not digital only.
Noida, UP, IN
Leading the NIIT Technologies Digital Journey and organization spanning the US, Europe and APAC. Revenue grew NIIT Technologies is a globally recognized, rapidly growing Technology and BPO services leader in Travel & Transportation, Insurance, Banking & Financial Services with emerging Media, Government & Manufacturing and Distribution specialties. Our.
Bangalore, Karnataka, IN
Today's Customer Experiences required brilliant, integrated execution of applications, infrastructure and business processes with a laser focus on improving NPS, CXi, Customer Effort and other metrics. In a world of digital led, mobile first but not digital only 16350 of Mphasis 35,000+ employees help clients deliver world class customer experiences.
London, London, GB
US national practice leader for data driven Multichannel Customer Experience and CRM solutions organization to complement Roundarch Isobar’s traditional market leadership in delivering world class Technology Enabled Digital and Brand Experiences and Roundarch Isobar’s growing capabilities in Optimization including SEO, MVT, Analytics and Social Monitoring..
Atlanta, Georgia, US
Chair of Leadership Team which comprises the leaders of each of the ~30 member societies which represent TAG's 11,000 members. As Chair Graham also holds a Board seat which provides strategic leadership to the organization and comprises over 50 of Georgia's preeminent business leaders and entrepreneurs.
Atlanta, Georgia, US
Leader of team to virtualize Technology Association of Georgia to include launch of Social Networking website (www.tagthink.com), launch of Mobile applications (including iPhone, Blackberry and Android), integration of TAGTV (www.tagtv.com) and other key strategic offerings to:- Demonstrate TAG leadership in the use of technologies to serve its members.
Atlanta, Georgia, US
Chair of TAG Customer Relationship Management group providing a forum for thos involved as leaders or who wish to be involved as leaders of the CRM community in Georgia.
Upward Wave helps small business profit from Facebook, Twitter and the emerging world of social media. By providing Facebook page and Twitter handle creation and highly relevant daily content posting and Twitter postings for just $99 per month Upward Wave has accumulated a significant customer base since its recent launch and is set to dominate this.
Denver, US
Touchbase is a global solution provider helping clients to optimize business operations through the application, migration and management of advanced Customer Contact (Contact Center and Multi-Channel), Advanced Collaboration, Communication, Broadcast Communications and Environmental Management / Cloud / Managed Services / Optimize approaches tools and.
Evergreen Telecom is a part of the AMR Group and a sales agency for telecom services to small businesses. Founded ini 2004 as an ATT partner Evergreen has grown to over $10m in profitable revenues in just 4 years and has maintained a position as a Platinum and Top 3 partner in the telecomm services marketplace throughout its evolution. Equity investment.
Telecom Agency is a growing sales agent for telecommunications services to small businesses and a part of the AMR group. Telecom Agency provides a combination of local and international data and voice services.
Whippany, New Jersey, US
- Board membership and investment strategy direction for equity portfolio in startup companies subsequent to 2004, over 40% grwoth and cash profitable operation since 2002.o Regional Sales Director – 180 day assignment improving regional sales performance in SE US and Caribbean, generating $6m in visible pipeline plus team leadership of a 5 person regional.
Austin, TX, US
Regional Business Development leader for the Southern US. In top quartile of regions each of the three full years of leadership 2005, 2006 and 2007. Over 3000% growth in annual revenues an company revenue growth from $40m to over $100m in 48 months. Specialized in Contact Center optimization through Cisco UCCE, Contact Center, IVR/CVP, IPT and Behavioral.
US
Led atlanta chapter of this national organization providing a hub for CRM professionals to meet and exchange knowledge. Also national VP Membership defining goto market strategy, member satisfcation programs and deploying programs across teh 12 national chapters to realize that strategy and member benefits.
Monroe, LA, US
· P&L and solutions strategy responsibility for the Southern US region building and leading a team of 30 personnel.· Sales, solutions and alliance management responsibility growing revenues by over 400% year over year to $3.5m direct consulting revenues and $8m in associated hosting, applications management and communications services.· Solutions focus on.
· National Practice Lead for Electronic / Digital Customer Relationship Management, “Clicks & Mortar” Transformation, eCRM, Call Center Transformation, Wireless and Digital Marketplace practices in this professional services organization including ownership of alliances and strategic relationships.· Added $10m in new customer revenues to grow revenues from.
Dallas, TX, US
· Founding member of corporate eCommerce group defining and implementing eBusiness Strategy for Bellsouth’s 7 key divisions including strategy and Program/Implementation Manager for all corporate eCommerce initiatives under a “Clicks and Mortar” strategy including unifying 123 sub-sites onto an enterprise architecture. Includes both Business to Consumer.
Paris, France, FR
· Sales, delivery and internal organizational successes included:1. Initiating executive for Transportation, Tourism & Travel (T3) sector, US Consumer Retail sector and US Communications Sector.2. Leader of mergers and acquisitions SWAT team.3. Successful sales and delivery of an $80m+ project with a $140m total outsourced solution 4. Successful completion.
- leader in LBMS's associate college entry program- project leader for ITIL based Dept Of Transportation initiatives- project leader of ITIL based Insurance Annuities and P&C projects- project leader and strategist for a series of water and electric utility projects- public trainer in ITIL compliant methodologies
- researcher for development of ITIL foundation methodologies for project management and systems development- trainer and advisory consultant for ITIL foundation methodologies - researcer for development of multi dimensional data modelling techniques for very large database development
Quick answers generated from the profile data available on this page.
Graham Clark Ccxp works for McorpCX.
Graham Clark Ccxp is listed as Driving operating improvement and competitive advantage through digital first but not digital only experience management technologies at McorpCX.
AeroLeads has found 1 work email signal at @mcorp.cx for Graham Clark Ccxp at McorpCX.
AeroLeads has found 2 phone signal(s) with area code 404 for Graham Clark Ccxp at McorpCX.
Graham Clark Ccxp is based in Santa Rosa Beach, Florida, United States while working with McorpCX.
Graham Clark Ccxp has worked for Mcorpcx, Customer Experience Professionals Association (Cxpa), Talkingcx, Customer Results, and Gestalt Digital Inc..
You can use AeroLeads to view verified contact signals for Graham Clark Ccxp at McorpCX, including work email, phone, and LinkedIn data when available.
Graham Clark Ccxp holds Acs (Applied Computing Systems), Business And Computing from Brunel University Of London.
Graham Clark Ccxp is listed with skills including Strategy, Crm, Cloud Computing, Outsourcing, Management, Professional Services, Telecommunications, and Solution Selling.
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