A motivated and adaptable professional with 30 years of experience in Business Administration, Sales, Project Management, Customer Service, Customer Retention, Complaint Management passionate about leveraging technology to enhance workflows, providing exceptional client experiences, I thrive in fast-paced, collaborative settings. With strong communication, leadership, adaptability, I am committed to contributing to driving innovation and achieving sustainable results. Project management, problem-solving, customer service, Administration and Business Data Analysis, I have a proven track record of driving business growth, improving efficiency, exceeding targets.I recently completed my Law degree at the University of Chester as a mature student and have been offered a place at the University of Law to continue my studies and to gain my LPC and master's degree with view to then completing my PhD, over the next 7 years, as I will be completing my studies on a part-time evening basis. My time studying law and having completed many hours of volunteer legal work has helped me to define the area of law that I would like to eventually practice in, however, my legal studies, combined with hands-on volunteer legal work, have clarified my ambition to specialize in a niche area of law that requires advanced qualifications. Thus, my continuation in education and a review of my 10 year career goal, Embarking on this academic journey not only aligns with my long-term career aspirations but also enhances my versatility in an evolving job market. A law degree provides a robust foundation for diverse industries and roles, complementing my extensive professional experience. I am committed to continuous learning and growth, eager to apply my multidisciplinary expertise to create meaningful impact in my chosen field.
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Data Operations TeamMedigold Health May 2020 - May 2024Northampton, England, United Kingdom• Coordinated mobile surveillance teams to carry out onsite medical work wellbeing checks, drug and alcohol testing, and health and safety compliance, across the UK and Ireland. • Built out the data and reporting infrastructure from the ground up using HiSense and SQL to provide real-time insights into the service, reporting funnel and business KPIs.• Partnered directly with the executive team as the first data hire to formulate and report KPIs across the business, collaborating with medical staff to identify key opportunities to provide a more streamlined medical analysis and better allow access to view medical reports and maintain safe working environments. -
Technical Sales Account Manager (Hybrid)Talk Internet Mar 2018 - May 2020London Area, United Kingdom• Daily direct contact with technical directors and business owners, within a variety of sectors from privately owned SMEs to large corporate and government-based organisations • Identifying opportunities to work with category management and Seller Support management to correct the routing issue that prevented 80% of sellers from contacting Seller Support for technical assistance. -
Business Development Manager - (Business To Business)Vip Computers Limited Feb 2013 - Mar 2018London Area, United Kingdom• Responsible for developing and maintaining commercially productive relationships with both new and old clients. Also, I cared about identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability.• Promote the company brand to key Large and SME buyers, ensuring their knowledge is current and appropriate.• Communicate with all levels of the business to ensure that I am talking with the correct individual, enabling smooth sales and after-sales processes, building lasting relationships and continuing value-added business going forward. -
Sales ManagerBridgfords Nov 2011 - Feb 2013Northwich, England, United Kingdom•A multi-skilled estate agent with good all-around marketing skills and a solid background in property sales. Very capable with the ability, drive and determination needed to succeed in winning business and creating opportunity. Extensive knowledge of collecting information about a property, estimating its value, and promoting it for sale. An excellent communicator who can relate well with people at all levels and has the flexibility of working well as part of a team or individually. -
Project ManagerCj Services Dec 2007 - Oct 2008London Area, United Kingdom• Technical scheduling of resources for all revenue-generating work, including full engagement and support for PM team on all projects, successfully looked after a portfolio of up to Twenty Employed and self-employed engineers scheduling them across the country to complete onsite installations and general store upgrades of POS and EPoS. • Successfully took over and managed Walkers and Cadbury chocolate advertisement and merchandising accounts, increasing service level agreement from the yearly performance report of 89% to 98% by restructuring engineers’ installation dates and stock management, along with quality control and none repeat visits. -
Technical And Data Support Team ManagerOpal Telecom Jan 1999 - Dec 2007Warrington, England, United Kingdom• Designed, integrated & co-authored Process/Procedure documents covering scopes of work, risk analysis & requirements capture. This enabled repeat delivery of excellence to clients in a managed & controlled environment • Controlled and managed daily MI statistics capturing call and performance information for a number of departments and submitting all reports to a number of department heads and senior management.
Graham Dutton Education Details
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Frequently Asked Questions about Graham Dutton
What is Graham Dutton's role at the current company?
Graham Dutton's current role is Leeds Beckett University student, LPC and LLM (Part-time) previous Law Student at University of Chester, Community Law Project Manager, and Law Clinic Volunteer. Law Departmental Representative..
What schools did Graham Dutton attend?
Graham Dutton attended Leeds Beckett University, University Of Chester, University Of Liverpool.
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Graham Dutton
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Graham Dutton
Telford1prh.nhs.uk -
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Graham Dutton
National Sales Manager At Grundfos Holding A/S With Thirty Years Technical ExperienceWakefield -
1angeltrains.co.uk
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