National transcription, translation, and interpretation company serving clients in diverse industries nationwide.• Schedule projects and manage the production of deliverables, maintaining high quality and timely completion.• Facilitate productive communication and collaboration with company leadership, cross-functional teams, and clients to ensure smooth operations, high client satisfaction, and continuous process improvement.• Train team members in critical software and workflow to ensure optimal performance and seamless workflows.• Spearheaded project management system implementation to streamline workflows and boost efficiency.

Land surveying company providing title, boundary, and topographic services for architects, developers, and others.• Coordinated the implementation of a records management system to improve accessibility of critical project data.• Improved data integrity by optimizing project records' storage, retrieval, and analysis.• Provided ongoing strategic recommendations to enhance project efficiency, streamline data workflows, and optimize data entry processes.