Graham Hardie Email & Phone Number

Waterloo, On, Ca

Waterloo, Ontario, Ca

Implementing proactive solutions to reduce IT issues.Drive top of funnel activity for new business development.Achieve 125% of quota.Participate in peer mentoring and coaching activity.

Waterloo, On, Ca

dotcom is the umbrella company for various self-employment business outlets. Develop new revenue streams with Sales, Video and Management Consulting. dotcom has partnered with TerraNova Consulting to establish the Canadian market. TerraNova Consulting specialize in IT contractor staffing. They focus on the Short-Term to Long-Term IT staffing needs of medium to large Corporations.Responsibilities:• Developed leads for IT contractor staffing in healthcare, government and private sectors.• Telemarketed to private and public Canadian businesses to add new clients.• Established agent relationship with a Canadian filter company.• Develop new business opportunities for consulting and video marketing.Selected Achievements:• Produced, directed and edited video marketing materials for US internet retail artisan.• Filmed, produced and edited documentary “The Hyphen in Mid-Life” (in post-production).• Produced and directed a video marketing segment for UK-based musical performance.• Organized fashion photo shoot to produce web-marketing images for UK/India Clothing company.

Owings Mills, Md, Us

IMAGINiT Technologies, A Rand Worldwide Company, is the world’s largest provider of enterprise solutions to the engineering community.As the leading provider of Autodesk software, we have the largest staff of technical experts in the industry. We will help define your business requirements and guide you through the process of evaluating different software solutions. Once we have a thorough understanding of your needs, we create a solution specific to your design process, personnel and workflow.Responsibilities: • Market Rand Worldwide to our clients to help improve CAD, Process, Technology and People. • Hunt and farm SW Ontario manufacturers for new business and customer development. • Consult with existing and prospective clients to improve process technology of Design and Engineering department. • Gather business intelligence and document activity in company wide CRM. (Salesforce)Selected Achievements: • Nurtured existing clients to produce 20% improved relationships of named accounts. • Coordinated early partnership development with new National Lab to increase digital simulation service opportunities for both organizations. • Coordinated first remote training class within first 90 days. • Consult with our clients to take advantage of the new SaaS model at Autodesk. • Coordinate teams to deploy Document Management Systems for client’s CAD and Engineering department.

Cambridge, Ontario, Ca

Recently completed a 6-month contract at Fibernetics. I was brought on to begin the process of building, and managing, a new Lead Generation team. Achievements:• Composed, submitted to upper management, a report on recommendations to improve the Business intelligence gathering, user interface and efficiency of the Salesforce CRM, with the goal to improve adoption by sales team members. 80% of recommendations to be implemented, the remaining 20% of the report is under serious consideration.• Collaborate with Salesforce administrator to begin process of improving business intelligence gathering and Salesforce performance.• Number 1 lead developer. Developed over 400 leads from discovery to qualified or unqualified lead. • Led "Project Graham" to explore the potential of launching an inside sales initiative to up-sell our clients on our new product launches. Secondarily, to advise and recommend product to our customers that improve telecommunications in their business.• Led collaborative effort to build scripts, tools and protocol improvements for new lead generation effort.• Screen, arrange, interview, and recommend for advancement, incoming applicants to build the new Lead Generation team.Other tasks:• Prospecting new opportunities in Ontario Telecom market. B2B sales.• Qualify, coordinate and convert leads from initial contact to scheduling meetings for outside partners

Norspec Filtration has been providing complete industrial filtration and commercial filter solutions to Canadian companies for over 25 years. From Heating Ventilation Air Conditioning HVAC filters, air and dust filtration, compressed air and gas filters to coalesce, separator, hydraulic, water and paint shop filters, Norspec Filtration does it all. With offices across Canada, we offer fast filter delivery to commercial, educational and industrial customers across Canada.Responsibilities: • Oversee commercial filter sales to manufacturing customers in Southwestern Ontario.• Budget sales forecast for multiple territories and varied product distribution channels.• Provide daily, weekly and quarterly reports on sales activities for defined territories.• Build relationships with existing customers and support staff with on-site training.Selected Achievements:• Increased yearly sales revenues 15% above forecast.• Secured continuation of public institution contract past expiration with 40% revenue growth.• Motivated team to deliver product to 120 locations in 2 weeks with 60% faster delivery.• Led 3-month project to prospect business opportunities for emerging Winnipeg branch.• Managed key accounts in Ontario to increase and broaden sales of diverse product line.• Developed Customer Relationship Management system to automate quote process.

Developing new customers for Prestige Business Interiors in the Waterloo Region.Prestige provides highly functional work environments with Herman Miller office furniture that is reflective of your corporate image while creating work spaces people want to return to.Responsibilities:• Researched contemporary office space design and office social dynamics • Prospected new customers and generated business leads in Waterloo Region• Consulted with prospective clients to evaluate workspace and design requirementsSelected Achievements:• Added one new account per month with potential of $300,000 sales• Consulted with stakeholders at private and public institutions for new office design.• Built customer relationship management database adding over 400 unique contacts.

Sales and Marketing of Industrial Air Filters.Responsible for day to day operations of small industrial filter sales team. Including operations and logistics. Design and implement marketing strategies in concordance with owners goals.Developed sales strategy to promote our higher cost product and compete, and win, accounts when up against lower cost competitors products.Responsibilities: • Built and maintained strong customer relationships leading to excellent customer retention. • Educated distributors and marketing associates located throughout the U.S and Canada.• Analyzed profit and loss, margin and budget responsibilities. • Provided cross-functional team training, coaching, and mentoring.Selected Achievements:• Instrumental in setting up new office and staff training for newly acquired filter division. • Educated staff on procedural protocols and implementing new accounting and inventory program.• Developed strong, sustainable relationships with VAR partners and end users. • Improved ACT! Database to help automate quoting procedure.

Memphis, Tn, Us

FedEx is a leading courier company with over $10 billion in annual sales.Managed local route deliveries and package pick ups. Developed excellent customer relations skills and provided timely service in an express package environment.

Toronto, Ca

- Front line customer service provider.- Facilitate financial transactions for in-person customer visits to branch.- Administration of spreadsheet data entry, hard copy document sorting.

Ba, Geography

Diploma, Theology