Graham Klang Email & Phone Number

Burnsville, MN, US

Left due to Medtronic demanding people come back to the office during a pandemic. Working with contractors from around the world remotely didn't seem like I needed to spend more money to do the same job I've been doing.

Minneapolis

Responsible for writing requirements and digital project managementWorked with a team of back end developers, front end developers, QA, data analysts, and analytics specialists to implement digital solutions in a mixture of Agile and Waterfall development environments. Authoring and implementing UAT testing for web and mobile solutions.Authoring user.

Minneapolis, MN

Responsible for project management over ten simultaneous software development projects and client-facing teams in a fast-paced technology solutions environment. Skilled in using Agile to lead internal and external clients and shepherd projects through all stages of the Scrum process. Seamlessly work with virtual teams based in Bulgaria and the US to.

Worked for the Twin Cities’ largest elderly care organization to promote a new end-of-life care facility prior to its opening. Managed a team of developers, designers, and copy writers to create a new promotional web page while maintaining consistency in corporate identity. Responsible for public relation efforts, promoting the new location to other.

Agent lead on Applecare iOS support, maintaining individual metrics and customer satisfaction goals. in an environment of constant change as Apple products advanced. Present for the inception and adoption of the Apple App Store as an industry leading software sales platform. Heavy use of interpersonal communication was required on a daily basis as all.

Worked as an in-house graphic designer for a sporting goods supply company. Assisted the company to expand their identity beyond being a supplier to sporting goods stores to sell their product directly to consumers. Created a corporate identity and maintained the brand standards as products offered by the company expanded, and then later included clothing.