Graham Kresfelder Email & Phone Number

London, Greater London, United Kingdom

London, United Kingdom

London, Greater London, United Kingdom

Providing sustainable and scalable high volume automotive collision processing and technology solutions.

Worlwide

Whitely, Po15 7Ae

Business management and leadership.New Business Development and strategy.Business strategy development and execution.Compliance, audit and QA programs.Technology transformation.Business transformation.

Warsaw Area, Poland

Startup business in early 2013 with new offices, staff and unique BPO service provision for Poland. 34% market share in 3 years of operation.Currently largest provider and market leader in Auto Insurance Accident Management BPO sector.Providing world class automotive collision claims services to our clients that are leading the market into new areas of change management and changing the way insurers provide customer service in the automotive claims sector.Recognised as the 'go to… Show more Startup business in early 2013 with new offices, staff and unique BPO service provision for Poland. 34% market share in 3 years of operation.Currently largest provider and market leader in Auto Insurance Accident Management BPO sector.Providing world class automotive collision claims services to our clients that are leading the market into new areas of change management and changing the way insurers provide customer service in the automotive claims sector.Recognised as the 'go to service provider' in Poland.In depth business evaluation of Czech Republic, Baltic States, Turkey and Greece. Show less

Milan And Rome, Italy.

NBD development in Italy.Business planning to launch major telematics installation and maintenance program for market leading manufacturer.Complete business process and procedure design.preparation of 1-5 year business plan for launch and development for board approval.Technology specification and build requirement preparation for documentation and finance integration processing.Office location and staff recruitment program.

Italy

Start up production facility and development of multi territory export and distribution.Selection of capital investment location, management recruitment and training.Fiscal and regulatory company compliance implementation.Complete financial planning for 7 year investment program, including new production facility capital requirements and cash flow planning requirements.Planning new production plan of 3000 Sq.M production facility and warehouse.Implementation of new products,… Show more Start up production facility and development of multi territory export and distribution.Selection of capital investment location, management recruitment and training.Fiscal and regulatory company compliance implementation.Complete financial planning for 7 year investment program, including new production facility capital requirements and cash flow planning requirements.Planning new production plan of 3000 Sq.M production facility and warehouse.Implementation of new products, packaging and international sales distribution plan.Winning best new winery in Italy in 2008.Awarded top quality recognition in leading specialist publications.Successful sale of business on behalf of investors in 2010. Show less

London, Leatherhead, Uk

Launched Motorcare Services Ltd in 1993. The first national automotive collision repair management company offering outsourced guaranteed service delivery to Motor Insurers. By 2001, it was serving 27 UK clients handling 120,000 automotive claims per year. European roll out began in 1996, using the same business model, but modified to meet local territory requirements. Launched in France in 1997 with a top tier motor insurer and Germany in 1998 with three second tier motor insurers… Show more Launched Motorcare Services Ltd in 1993. The first national automotive collision repair management company offering outsourced guaranteed service delivery to Motor Insurers. By 2001, it was serving 27 UK clients handling 120,000 automotive claims per year. European roll out began in 1996, using the same business model, but modified to meet local territory requirements. Launched in France in 1997 with a top tier motor insurer and Germany in 1998 with three second tier motor insurers. Successfully developed joint venture operations in South Africa, Australia and Argentina throughout 1998 and 1999.Responsible for successful new company set-up in all territories with hands-on local senior management tutoring and business development to ensure sustainable and scalable solutions. Responsible for driving all Client Service and sales development and pursuing multi territory client business development integration.New Client Business Development.Multi territory IT Infrastructure Development, maintenance and upgrading IT platforms. Leadership development, leadership team selection, on-bording and management training.Marketing and branding.Global business successfully sold in 2002 to Innovation Group PLC Group. Show less

London, United Kingdom

Start up out sourced marketing services provider to Household Electronics Manufacturers and Electrical Retailers.Providing marketing and communications advisory and execution services including :- In store design, layout and communication. New product launch strategies - design, features, packaging and communications. Marketing strategy planning and executions consultancy.

Uk

Head of UK Audio Division for product development and retail distribution, dealing directly with HQ production facilities in Holland.Full product development and pricing responsibilities including sales forecasts and profitability delivery.Reporting to Director of Consumer Goods UK.

Uk

Head of large Audio products.Responsibilities;- Range definition and sourcing from manufacturers, price negotiations to fit range strategy, unique product models to ensure exclusivity of range and pricing, sales forecasting and in store merchandising including special offer periods.Worked closely with Product Director assisted with developing and launching 112 Curry's superstores throughout England.