Graham Lawrence Email & Phone Number

London, England, United Kingdom

Conceived, designed, and programmed Tableau reports which create sales opportunities and highlight areas for improvement for the product team.Visit markets and produce executive level reports – including executive summary, recommendations, consumer behaviour study and competitor product evaluation.High level data analysis, reviewing market trends, performance and providing coherent direction to relevant teams Designed an executive dashboard which is now used for all international reporting.Train and support local teams also a member of the pre-release software review team.

London, United Kingdom

Responsible for performance of IGT products across markets in Europe and Africa.Analysing results and recommending product and configuration changesVisiting sites across the markets and training individual casinos where required.Reviewing new products and working with the sales team to decide on suitable sites

Mexico & South America

Specialising in:• Revenue maximisation• Player profiling• Marketing strategies• Product mix• Product design

Ciudad De México Y Alrededores, México

• Work with design teams to ensure products are of highest quality when reaching market.• Make recommendations for future product designs.• Determine jackpot strategies.• Train local managers on player behaviour and product features.• Meet with customers to review performance.• Identify current market trends.

México

• Analyse performance and make adjustments to strategy where required (Product balance/distribution, configurations etc.)• Examine player behaviour• Oversee new product launches• Liaise with development teams in US and UK in order to identify any new content suitable for market• Review and approve games for market from a player perspective• Visit sites and keep abreast of new products from competitors.• Forecast income figures for installed terminals• Assist personal growth of the product and marketing teams.

International

• Visit market prior to contract signing/launch to perform due diligence, involving: o Terminal income projections o Advice on market requirements – Pay-out percentages, staking, game themes/lines required etc.• Remain in-country during first few months to ensure successful launch and recommend promotional campaigns.• Assist local management in hiring and training of new staff• Liaise with customer to ensure their needs are met• Leave local staff with clear direction upon exiting a market to allow them to continue to succeed in my absence

London, Reino Unido

• Test market software/liaise with development team to ensure quality• Make recommendations to improve player experience (button functionality, game features, speed etc.)• Advise other members of testing team on severity of bugs and necessity for immediate fix• Approve/sign off games for market